Festool Reconditioned Tool Sale

[mouppe]

I bought an MFT in the last recon sale 20% off. The top was in perfect condition but one of the side rails was dinged. No big deal at all.

Just to give you an idea of what you condition an MFT could be in.

 

[tvgordon]

Shane,

Is there a reason why sales are final?  If I remember right, the last sale of reconditioned tools had a 30 day return policy.

It makes me a little nervous buying a tool sight unseen. Not nervous enough that it kept me from ordering a Kapex, but nervous. 

Tom

 

[Administrator_JSVN]

Tom, I understand your concern, but it's us, Festool. We're going to provide you with a tool that's in great working order and that's guaranteed, and that it has all items that come with a new tool.

 

[lino-man]

Tom, I've never been anything but pleased with my recon festools. I got in on the last sale and both items were in better shape than stated.

Jeff

Sent from my SPH-D700 using Tapatalk 2

 

[Alan m]

Shane,

Is there a reason why sales are final?  If I remember right, the last sale of reconditioned tools had a 30 day return policy.

It makes me a little nervous buying a tool sight unseen. Not nervous enough that it kept me from ordering a Kapex, but nervous. 

Tom

i presume its because festool is doing this sale to get rid of a colection of  tools that were sent back. if they allow peoople to send them back again then they will never get rid of them.

are these sales ever on in europe

 

[Distinctive Interiors]

I was wondering the same thing Alan!

Do Festool UK offer the same sort of recon sale?

Tim (Distinctive Interiors)

 

[Davej]

Www

I was wondering the same thing Alan!

Do Festool UK offer the same sort of recon sale?

Tim (Distinctive Interiors)

only if its for one of the dodgy carvex 400 s  [big grin]

 

[tvgordon]

Tom, I understand your concern, but it's us, Festool. We're going to provide you with a tool that's in great working order and that's guaranteed, and that it has all items that come with a new tool.

Ha ha, you sounded a little like a used tool salesman.  You can trust us here at Shane's used tools.  This tool was owned by an elderly man who only used it to build a dollhouse for his granddaughter.  [laughing] [laughing]

I bought a couple sanders at the last sale.  One looked brand new while the other had some scuff marks on the side, but both worked fine.  My Kapex should arrive today, so I'll see how it looks.  Hopefully it will get here before I have to leave for work.

Tom

 

[Wood_Junkie]

I can’t remember who told me this, but it was really insightful to me, and so here ya go:

When buying anything used, the amount of the discount is the tradeoff for “uncertainty”.  You don’t know what happened to that car/truck/tool/furniture.  But, you’re not buying it new.  The difference in pricing reflects uncertainty and it’s condition, function, cleanliness… you get the idea...  So get over it.

I can’t think of another reconditioned / like-new product that comes with such stalwart support behind it and produces top quality products to begin with.
So stop wondering if you’re getting brand new for 10/20/30% off.  Of course you aren’t.  If guaranteed new, pristine, untouched and unsoiled are priorities… cough up the 30% and buy new!  Otherwise, pull the trigger before you miss the boat!!

For full disclosure, I bought 4 tools in the last recon sale, and all four looked like they’d been used twice, by an elderly man who made only a dollhouse.  ;-)   About half my Festool horde / hoard was new purchase, and about half was used (recon or purchased privately).

 

[Administrator_JSVN]

Ha! [embarassed]

I just don't know how else to say it. We go out of our way to make sure that we under-promise and over-deliver. I think the testimonials from others who have purchased them already is a good indication of that.

 

[Jalvis]

How long does it take for delivery?

I ordered on the 15th and haven't seen anything yet.....maybe its because of the travel time to the Western states?

 

[Administrator_JSVN]

All orders are shipped from our Indiana warehouse. Although many orders are processed the same day, allow a day or two for processing before it ships to be on the safe side.

If you'd like to me to check on your order, shoot me an email with your full name and address.

How long does it take for delivery?

I ordered on the 15th and haven't seen anything yet.....maybe its because of the travel time to the Western states?

Your order from the 15th is out for delivery, I PM'ed the tracking info.

 

[VictorL]

Shane,

Is there a reason why sales are final?  If I remember right, the last sale of reconditioned tools had a 30 day return policy.

It makes me a little nervous buying a tool sight unseen. Not nervous enough that it kept me from ordering a Kapex, but nervous. 

Tom

I think it's because people abuse 30 days return policy.  Buy -> use -> return -> repeat.  I can see many items that should be vanished on the previous recon tools sale. People bought them last year, so I was not able to buy them on the first day of sale, but I've got them this year.  I got few items on the last sale, and I'm happy with them. 
There is one curious question.  Tools in the T-Lock systeiners are relatively new. They are two years or old or newer. Let say originally tool was manufactured 4 month ago, sold 2 month ago and returned one month ago.  1 year warranty will expire faster than 3 years manufactured date.  ???

 

[Administrator_JSVN]

Victor, the warranty coverage is something each person will have to factor into their purchasing decision.

I don't know the statistics, but my guess is that if there's going to be a problem with a tool, it's most likely to happen in the first year, or first couple of months.

Shane

 

[greymann]

After bugging Shane by PM about the status of my order for an OF 1400 only a couple hours ago, I now have it in my hands.  Great service Shane!  I took it to the shop looked it over and tried it out.  I doubt that anyone could tell it from new.  It performed flawlessly.  I can highly recommend the Recon Sale program.

Dick

 

[Administrator_JSVN]

After bugging Shane by PM about the status of my order for an OF 1400 only a couple hours ago, I now have it in my hands.  Great service Shane!  I took it to the shop looked it over and tried it out.  I doubt that anyone could tell it from new.  It performed flawlessly.  I can highly recommend the Recon Sale program.

It was no bother to check on it for you. The UPS guy probably didn't appreciate me hacking into their computer networks and forcing his vehicle to your house to expedite delivery.  [blink] But, it's what had to be done. Glad you received it and are pleased with your purchase.

 

[Jalvis]

Thanks Shane!.....I just got it.

I bought a CT Mini at 30% discount.  Looks brand new!  I have to look real hard to see any signs of use.....even smells new. 

Incredible Deal!

 

[Administrator_JSVN]

Yeah, not too bad for "Shane's Used Tools", eh?  [wink]  [poke]

 

[tvgordon]

I know.  I said I had bought some tools at the last sale and right now I have three boxes of tools sitting in my living room from this sale.

I was just saying that if you buy a used tool anywhere else at least you get to see a photo of it before you decide to buy it. And before anyone else says it - but you don't get any warranty. That's what I like about Shane's used tools, he stands behind what he sells.  [big grin]

Now do I finish building some drawers in the morning or tear into those boxes like its Christmas?!?

Tom

 

[Wood_Junkie]

Now do I finish building some drawers in the morning or tear into those boxes like its Christmas?!?

Tom

JINGLE BELLS!!    JINGLE BELLS!!!