WarnerConstCo. said:They aren't heavy. One of my 24" planers weighs 3500 pounds, the other weighs 2600.
My 16" jointer weighs in at 2500.
Peter Halle said:WarnerConstCo. said:They aren't heavy. One of my 24" planers weighs 3500 pounds, the other weighs 2600.
My 16" jointer weighs in at 2500.
Darcy,
Ever thought about putting your tools on a diet? Just kidding of course. You have some monsters. Glad to see them being used again.
Peter
PeterK said:Question for you owners of the A3 31 --
What factory options or accessories do you find valuable? Extension tables, etc.
What to avoid?
Thanks. Pete
Sorry to hear about your less than ideal service. Per my sales agreement with FELDER USA I sent them a cashiers check and paid off the unit before it was to be delivered. I then called FELDER to insure that the check was in their hot little hands ahich it was. Thus they had my money and my end of the bargain was upheld. I kept in contact with FELDER and they DID actually send me an E-Mail with a tracing number for R+L Carriers. My unit arrived MAY 1 which was about two weeks earlier than initially quoted. One thing that was not correct was I did not receive my mobility kit, this responsibility falls to the sales rep who although gave me a good deal on the A3 31 unit has been out of the loop after closing the sale. I am not sure if this is FELDER corporate culture or an overtaxed or inexperienced salesperson. I feel that part of the service is following up on the customers experience and making certain that all is handled well. I called FELDER directly and ordered the mobility kit and a table extension. I asked if they could at least give me a break on the shipping due to the salesmen's oversight. They gave me 50% off on the shipping and my order arrived less than a week later. Decent! Sooooo my question is do they also have your money? If they do I would ask them what the double hockey sticks is going on with your order. I assume that they do have your money. So even though you should not have to chase down your item that may be your best option. It is like loaning someone some money. How many times I have done that (over 100) and out of that many only ONE person was proactive and paid me back without me having to chase them down! I love people but at times they frustrate me. Good luck and don't give up, give them many calls!cbehnke said:I was informed on Apr 26th that my machines had a target delivery date of May 6-8th and when shipped, I would receive shipper information to arrange specific a delivery time.
by the way, I let my salesperson know that I needed to schedule an electrician and rent a pallet jack for delivery, so accuracy was important. (Electricians up here are booked 10-15 days out).
Tue May 7th: I called Felder as there was potential I needed to know what time to be at home for a potential delivery that day or the next. I still had no shipping info yet, but who knows, it may have already been shipped. My sales rep was unavailable, so another rep got on the phone and had totally incorrect information. I was told the machines weren't even in yet. After 10 minutes of hold time I was informed they were there and would ship the next day.
Wed May 8th: I received an email from my sales rep stating machines would be shipped today and I would receive an email with the shipping info. Didn't get it.
Thur May 9th: I received an email saying the machines didn't get picked up Wednesday and they would get picked up Thursday and I'd receive an email with shipping info.
Fri May 10th: no shipping info email. no nothing. I waited until 3:00pm to call Felder. I'm told my machines weren't shipped because "someone" at Felder didn't inform the shipper that there were 2 machines getting shipped so the shipper arrived yesterday afternoon, they "didn't have room" for the machines and they weren't shipped. The Felder rep (not my salesperson) said my salesperson was out and the sales manager was "out sick" and that's why there were such problems and I wasn't informed.
Mind you. I don't mind delays, I know they happen. What is extremely weak on Felder's part is a complete lack of pro-active engagement to inform when things go wrong.
I've heard Felder has amazing after-delivery service, but a major part of my personal before-delivery experience so far has been pretty weak.
There you have it. My experience, so far, trying to get hammer and felder products.
cbehnke said:Tom,
Yes, Felder is paid in full, the check was cashed on Monday May 6th.
I can understand delays, all I ask is a courtesy call me to let me know.
I understand an emergency that can crop up with a salesman, but you need a system to have another salesman cover your clients and give them the heads up call.
I can understand a slip up, but multiple mistakes compounding upon one another need a pro active call with a plausible explanation, not weak soup excuses, or I lose confidence in the company.
I'm not slagging them off, but my particular purchase experience has gone quite poorly this week.
rnt80 said:cbehnke said:Tom,
Yes, Felder is paid in full, the check was cashed on Monday May 6th.
I can understand delays, all I ask is a courtesy call me to let me know.
I understand an emergency that can crop up with a salesman, but you need a system to have another salesman cover your clients and give them the heads up call.
I can understand a slip up, but multiple mistakes compounding upon one another need a pro active call with a plausible explanation, not weak soup excuses, or I lose confidence in the company.
I'm not slagging them off, but my particular purchase experience has gone quite poorly this week.
My machine arrived today and while I'm relieved I'm not that excited because I have no idea when I'll actually get around to getting it unpacked and set up. The service I have received from Felder has been nothing short of pathetic. The machine arrived a month after what I was initially told would be the delivery date and I lost count of the number of emails/calls that didn't get returned. I'm hoping the performance of the machine will make me forget all of this.
TomGadwa1 said:Russ: A word of caution be careful when unloading the machine off of the pallet. It weighs every bit of 600 pounds. Make darn certain that you have at least one or more helpers to do this. Mine wanted to find the floor at about MACH 3! It listed while coming down the ramp and wound up trading paint with the pallet jack and kissed a table in the process. Fortunately my neighbor and I did the adrenaline thing and stopped it from totally going over! I checked the unit out and I think it hurt the table and pallet jack more than it hurt itself. A testament to the rugged build quality of the machine. So a little orange pallet jack paint later I began to install the mobility kit. Lifting this unit to do that task is also no joke. Long levers and careful movements and again the beat up pallet jack helped to do this. I would like to thank my neighbor John for his help with doing this task which proved to be a bit more emotional than I would have preferred. The wheels that are included with the mobility kit are high quality delrin and sport needle bearings for ease of rolling this beast about. Any slight grade in the workshop floor will be felt while rolling the unit. I also installed two extension bar holders which are kind of a pain to level but are stoutly built. The extrusion of the extension bar is very solid as well. Next will be the highly touted mechanical digital height indicator. Stay tuned for further updates!
Hello Matt:mattfc said:TomGadwa1 said:Russ: A word of caution be careful when unloading the machine off of the pallet. It weighs every bit of 600 pounds. Make darn certain that you have at least one or more helpers to do this. Mine wanted to find the floor at about MACH 3! It listed while coming down the ramp and wound up trading paint with the pallet jack and kissed a table in the process. Fortunately my neighbor and I did the adrenaline thing and stopped it from totally going over! I checked the unit out and I think it hurt the table and pallet jack more than it hurt itself. A testament to the rugged build quality of the machine. So a little orange pallet jack paint later I began to install the mobility kit. Lifting this unit to do that task is also no joke. Long levers and careful movements and again the beat up pallet jack helped to do this. I would like to thank my neighbor John for his help with doing this task which proved to be a bit more emotional than I would have preferred. The wheels that are included with the mobility kit are high quality delrin and sport needle bearings for ease of rolling this beast about. Any slight grade in the workshop floor will be felt while rolling the unit. I also installed two extension bar holders which are kind of a pain to level but are stoutly built. The extrusion of the extension bar is very solid as well. Next will be the highly touted mechanical digital height indicator. Stay tuned for further updates!
I didn't find mine too bad, unloaded it and set it up myself, without a pallet trolley or jack. I just pul the rolling carriage bar/axel on, then lifted each corner by hand and put a block of wood under and put the wheels on. then lifting/dragging each corner I moved the unit so it was sitting across two pallets, the two back wheels on one, the jockey wheel on the other. I then tilted the unit little so I could drag the pallet from under the jockey wheel so it was tilted forward, then held it and kick the pallet from the back. Its heavy, about 200kg (450lbs) but you only really need to tilt it. I can see why if you followed their instructions and built a ramp, it could come shooting down!
I went for the spiral cutter head which is great and quite, plus the dial thicknesser readout. The dial is really easy to install and calibrate
I unloaded the K3 sliding table saw the same way, hardest bit on the set-up for that was getting the plastic wedges from the sliding table out.. they had whacked them in pretty hard for transport.