dwillis
Member
During one of my projects today I discovered that the nonskid strip (part number 485724) on one of my guide rails was torn and a piece missing. So off to the nearest Festool dealer I went. While I was looking over the Festool display a helpful sales associates came over and asked me if I needed any help. I described what I needed and he said that he'd look it up in the catalog, so he picks up one of the fliers for new tools in 2011 and starts looking through the flier. I pointed out that there was a catalog on the MFT table he was standing next to, so he proceeds to look in there, in the saw section. At this point I'm starting to run low on patience so I suggested that he look under the guide rail section, which he did, then I pointed out that there was a page with accessories, and then he finally found the part number. So I said great, could he get one for me from the back room? Uh, no, because all the stock on hand was on display and they didn't have any, but he would be glad to order it for me. I said thanks but no thanks, I would go to another dealer (one that is a bit further down the road but significantly more knowledgeable). Naturally they had what I needed and the rail is as good as new.
So what does this have to do with my subject title? Because as my friends at the other dealer reminded me today that I have drunk the green coolaid and know more than at least one salesman. But seriously too many Festools, is that possible?
So what does this have to do with my subject title? Because as my friends at the other dealer reminded me today that I have drunk the green coolaid and know more than at least one salesman. But seriously too many Festools, is that possible?