I bought the Domino, It came today, can't use it. UPDATE!!!

[Everette]

I order the Domino, I ordered the domino disk, the disks are on back order, no domino's included with the basic set.  So for the moment it is just a door stop. I cannot believe that a few of the domino's are not included with the domino cutter.
Just a little disappointed.

 

[sroxberg]

What is the Domino Disk?

Where are you located, my local Festool dealer would all give me a handfull of Domino's to play with.

If you were in Kansas City, I'd give you a hand full.

 

[Mirko]

I cannot believe that a few of the domino's are not included with the domino cutter.
Just a little disappointed.

So when I purchased my table saw, should it have come with a few scrap pieces of wood, so I can use it?
Come on, lets try to enjoy the fact that tools like this are even available.

Mirko

 

[Everette]

Hey sroxberg, thanks, I've got magazines from you in the past.  Mirko, give me a break, I don't think this is the same thing, I can go to many wood stores and get wood.  These Dominos are not available everywhere.  What it have hurt to put a few in the box.  This is my first Festool purchase, but may be your right I should have prayed to the Festool gods before I purchased geeze.

 

[T. Michael]

Everett,

Surprisingly enough, when you start using this tool, you go through a lot of dominos fast.  I just built a small sofa table, and used 42 each 8 x 40 dominos.

May not be evident when you are looking at the tool, and thinking of how hard it was to make one or 4 mortise and tenons for a project, but the box with 100 of each size and extra cutters is essential. 

Buy 'em at the same time is like buying a nail gun and nails.  You may not know which ones you'll use the most of, but almost half of one size is gone for me already, so I've ordred a refill.

Mike

 

[Everette]

Hey Mike thanks for the reply, I did order them, but they are on back order.  I know when I bought a bisquit joiner it came with a couple of bisquits.  Just thought it was a lot of money for something I can't use until the domino's get off back order.

 

[Les]

If you ordered a biscuit joiner would it have come with biscuits? Mine didn't. 

 

[bill-e]

Hey Mike thanks for the reply, I did order them, but they are on back order.  I know when I bought a bisquit joiner it came with a couple of bisquits.  Just thought it was a lot of money for something I can't use until the domino's get off back order.

You could cancel the backorder and order it from one of the dealers who has them in stock. 

 

[Forrest Anderson]

I order the Domino, I ordered the domino disk, the disks are on back order, no domino's included with the basic set.  So for the moment it is just a door stop. I cannot believe that a few of the domino's are not included with the domino cutter.
Just a little disappointed.

I sympathise. At the price the machine sells for, I think it would have been nice if Festool had included a small starter pack consisting of a handful of 5mm dowels as well as the supplied 5mm bit. It's rather like selling an expensive car with an empty tank, and seems a little mean, given the low cost of the dowels.

Since Festool dealers have to compete on service rather than on price, I wonder if including a goody bag with a small collection of tenons with each order might be a way for some enterprising dealer to get some extra customers? At $65 for 1800 dowels, throwing half a dozen into the box would only cost 22 cents, and would do wonders for customer satistfaction. Or perhaps it is verbotten?

Forrest

 

[Jeff Magnus]

I order the Domino, I ordered the domino disk, the disks are on back order, no domino's included with the basic set.  So for the moment it is just a door stop. I cannot believe that a few of the domino's are not included with the domino cutter.
Just a little disappointed.

You've gotta pay to play my man. Professionalism and precision dont come free. Was this your first Fes purchase? Not to sound like an ass, but if I were going to buy the Domino, the systainer w/ tenons and cutters are an absolute must. Gotta remember, Festool is all about the system  .

 

[putttn]

Hey, ease up on old Everette.  What about the sanding pads you got with your sander boys????  Seems like we got a little double standard going here.  Everette, I'm with you, the dumb krauts have never known what customer service meant and probably never will.  You don't expect much when you buy a cheap piece of equipment but when you pay a premium for good equipment a few measly dominos wouldn't hurt much.  If they're on backorder I guess I'll wait till they get their act together. 

 

[woodshopdemos]

...  Everette, I'm with you, the dumb krauts have never known what customer service meant and probably never will. 

Where's the soap. My 5 yo daughter use to keep a bar in her back pocket to save my then-wife the task of finding one when needed.

A bit of levity.

And Putttn,
  Where do you get off using such a stupid term (Krauts) on a forum of a German Manufacturer's. I don't believe it.  My gut tells me to write Matthew and have him remove your post and you. Who needs you and your advice. This is a way better forum than that.

 

[Mirko]

Thanks John, you took the words right out of my mouth.

Mirko

 

[clintholeman]

I'm in total agreement about that inaccurate and utterly inappropriate comment and commenter!

 

[Lou Miller]

I'm in total agreement about that inaccurate and utterly inappropriate comment and commenter!

I agree. However, let's not be too harsh with the poster. I'm sure it was more of a bad attempt at humor than it was anything else. It just didn't go over the way the poster intended. I could be wrong, but that's my take on it. 

 

[Paul Franklin]

Matt

Please remove Putttn post, and him from this forum. We don't need his kind!

 

[mysterium]

I have to agree with Lou on this... 

I think it was a bad attempt at humor.... 

Let's not over react.

jim

 

[Lou Miller]

Matt

Please remove Putttn post, and him from this forum. We don't need his kind!

Let's lynch him while we're at it. I got some rope, anyone got a horse? 

 

[Corwin]

Hmmm....  I was a little troubled by the post, but like Lou, hoped it was just a failed attempt at humor -- or even frustration.  Then again, I was glad that something was said about such a statement.  I would think we should let this go, but just this once.  And I hope the responce here has been received by the, er, author.

This board does have a lot to offer.  I don't use other boards much, but one that I have frequented has but one rule; 'just be nice'.  Sounds simple, but it doesn't always end up so.

Corwin

 

[Tinker]

...  Everette, I'm with you, the dumb krauts have never known what customer service meant and probably never will.

Where's the soap. My 5 yo daughter use to keep a bar in her back pocket to save my then-wife the task of finding one when needed.

A bit of levity.

And Putttn,
  Where do you get off using such a stupid term (Krauts) on a forum of a German Manufacturer's. I don't believe it.  My gut tells me to write Matthew and have him remove your post and you. Who needs you and your advice. This is a way better forum than that.

Thanks John,  I had mentioned to Putttn on another thread hat he should lighten up on the language.  i agree with your suggestion if he does not straighten out his language problems.

Enough is enough Putttn
Tinker