Identify Country of Origin, More Festool International?

[TahoeTwoBears]

What Ned said. I'd like to see us list our market, but while I (and I'm sure everyone) am proud of the community in which I live, I would hate to see any kind of nationalism become an issue. I truly enjoy the international atmosphere here, and do find it interesting to see where folks live, to help understand their perspective. The market should accomplish that.

Mike

 

[Matthew Schenker]

Everyone,
OK, I'm setting up a list of Festool markets and realize I'm not 100% sure what those markets are.  If you go to the Festool.com site, they essentially list every country in the world, but I'm pretty sure Festool does not actually have an established "market" in every single one of those countries.  For example, are there really markets in Iran, Syria, and Malta?

Perhaps one of the dealers can help me here: what are the actual market breakdowns?

Thanks,
Matthew

 

[jonny round boy]

Everyone,
OK, I'm setting up a list of Festool markets and realize I'm not 100% sure what those markets are.  If you go to the Festool.com site, they essentially list every country in the world, but I'm pretty sure Festool does not actually have an established "market" in every single one of those countries.  For example, are there really markets in Iran, Syria, and Malta?

Perhaps one of the dealers can help me here: what are the actual market breakdowns?

Thanks,
Matthew

Matthew,

Any progress on this?

 

[Matthew Schenker]

jonny,
As you can see, no resonses so far!  I'm still confused about how Festool breaks down market regions.  Perhaps there is no official break down?

As membership in this forum becomes increasingly international (using ongoing results from the international poll, it seems that perhaps as many as 40% of our members are from outside the United States) I think it's important that Festool USA not have to bear the full responsibility for answering customer questions and comments.  Other Festool branches should also be here to answer questions.  That's for the benefit of the forum, the customers, and I would guess the company as well.

Matthew

 

[mhch]

The language of choice of this forum is definitely English (and variants of).
I doubt you get responses from French, Italian, whatever dealers. It even
seems that UK ones might not respond (according to an informed post).

 

[dirtydeeds]

mathew

i do agree that festool usa and FOG is bearing the responsibility of answering comments and questions

however the facts of life are as follows

apart from the australian forum FOG is the only english speaking festool forum im aware of

in my case festool (uk) dont SEEM to give a damm

not a single uk reigonal manager is registered, the ceo of festool uk isnt and most of the uk dealers dont know FOG exists

christian o is bearing the brunt of it no question

but i am hoping that seeing as he has the biggest market in the world that he will eventually have the power to influence festool uk and give them rocket up the ........ and shake them warmly by the throat as a wake up call

and tell them what a bunch of t****rs they are. festool uk have a great product and havent a clue how to market it

ignoring their customers doesnt help their cause, and the festool uk repair system is now a joke...... its ALL being done by festool uk

i had the unfortunate experience of a warranty repair that took one month

festool uk have changed the wording on their repair service to "as soon as possible"...........  in english commercial law it essentially means, when they can be bothered to get round to it

the best solution in my view .................. the festool uk importers loose their franchise and get a decent ceo in place

curiously i have a name.................. christian o

 

[danrush]

sorry dd,  we already called dibs.    We keep Christian O.  ;D

 

[Corwin]

Here's an older thread that had legs but didn't get anywhere.  I think it is even more relevant today.  Any thoughts?  Is this something that can be implemented?

 

[jonny round boy]

Good idea.

At present, there is a 'location' field in the profile information. Some people use it, but others don't.

I would suggest 3 courses of action:

1. Make that field compulsory for new members signing up;

2. Run a script to identify all current members who have not listed a location, and send out an e-mail to them asking them to complete the information themselves;

3. Run a script to identify those that don't do it themselves, and then use the IP addresses to automatically fill it for them. Send them a further e-mail telling them that it's been done & that they can change it if it's not correct.

TBH, I have no idea how forum software works, and when I say 'run a script' I may as well say 'wave a wand' 'cos I've no idea what that entails!

I suspect that number 1 is pretty straightforward; 2 and 3 could be anything from 'easy', through 'difficult', right up to 'impossible'. I really don't know.  [embarassed]

 

[Brice Burrell]

I too would love to see this happen.

 

[RonMiller]

Ditto, too many posts responses start off with "if you'd tell us where you're at we could help you more"...

 

[Frank Pellow]

I too would love to see this happen.

Me three.

 

[Administrator_JSVN]

Thanks for the feedback.  I would agree that this would be helpful to members in answering questions.  I had placed a provision in the forum guidelines that basically states that we reserve the right to populate a member's country of origin in their profile.

This can be done using geolocation - translating an IP address to a country location.  There was a discussion about this when it was proposed and the consensus was that members didn't think it was a privacy issue if only the country was populated.

Requiring the location field during registration is also possible.  It's just a matter of me taking the time to dig through the forum's code and finding where and how these changes need to be done.

I'll see what I can do and follow up with a post once I get something in place.

 

[Corwin]

Sweet!  Now that certainly didn't take long once I bumped this topic.  Thanks!

 

[Dan Clark]

Just updated mine.  Anyone here from the US?  [smile]

Dan.

 

[Corwin]

Just updated mine.   Anyone here from the US?   [smile]

Dan.

No, you must be the only one...                [bite tongue]

 

[harry_]

[2cents]

For those in the states,... I think showing the state would be appropriate as well.

Just sayin

 

[justinmcf]

hi shane, would it be possible for people in the u.s.a to show that they are from the u.s.a?

i have noticed that u.s. members show which state they are from.

i dont understand all the abbreviations for the different states. nor do i need to know which state they are from.

i would just like to know which country people are from.

it would make it easier for us infidels from overseas!

regards, justin.

 

[Corwin]

I don't see any need to require one identify the state or provence.  But I do think the country offers a value, as it can and often does make a difference to many of the discussions.

 

[harry_]

I don't see any need to require one identify the state or provence.  But I do think the country offers a value, as it can and often does make a difference to many of the discussions.

It makes little difference when talking directly about the Festool products themselves. I was thinking that merely based on size/geography of the U.S. (and Canada) that information could be useful in many conversations. East coast is very different from west coast , north is different from south. For example, when I see that someone is from say New Mexico, Arizona, Utah... I am thinking 'very dry'. Georgia and the gulf states I am thinking very humid.  New England states I think 4 very solid seasons. Since we are (generally) talking about woodworking weather has a lot to do with a lot of things, from tool storage to wood movement to finishing techniques. Not to mention that there are 'cultural' differences as well.

In my eyes saying that you are from the U.S (or Canada) alone offers little more than someone from across the pond saying 'Europe'. Especially when you consider that the U.S. has states (and Canada has provinces) bigger than many European countries.