Kapex Armature Question

[Scott B.]

The casting marks have been discussed several times on here . They don't affect the quality of the saw one bit.

In the same way a crease or other imperfection in the bodywork of a new Audi .....

The Kapex is not an automobile
In case you didn't know.

You say that, but every time I walk by one now I have to look underneath it.  [mad]

 

[bkharman]

The Kapex is not an automobile
In case you didn't know.

I don't own a Kapex... But it isn't from what I have read here... It is solely because I am a hobby woodworker and have a pretty nice Hitachi that cost a lot less.

Funny comparison with autos as my first car cost about 500 less than the Kapex does!!

It was an old Audi 5000 and after less than a year it crapped it's German pants and I moved on to my 83 CJ

Cheers. Bryan.

 

[Drich]

Sorry to make some people upset. I was just wanting to know what is the failure is and how to prevent it. It's not a attack on festool just wanted some information. Thanks to those who responded with out getting so personal about it.

 

[HowardH]

I'm a hobbyist and only use my Kapex sporadically.  Sure it was a lot of money but 1.  I don't have any other really expensive habits and 2. I can't take it with me and gives me a lot of enjoyment as do the many other Festools I have chosen to buy and use.  Value is in the eye of the beholder so if you love them like I do, fantastic!  If not, that's your prerogative. No one is forcing anyone to go buy them.  Not worth getting anyone's panties in a wad over.

 

[semenza]

Just to be clear for those coming by way of internet searches ........ there is no recall on the Kapex.

Seth

 

[Birdhunter]

Other than learning the hard way to let the Kapex blade come to a complete stop before lifting the head, I've never had a problem.

Is there some preventative maintenance that I should be doing? I vacuum the Kapex off before turning the shop lights off at night and check the vac's "suck".

Do I need to monitor the motor's brushes? Anything else?

 

[TylerC]

Thanks for the lively conversation on this. There has not been a recall on the Kapex. If you are experiencing problems with yours, please call our service department so that we can work with you to get it resolved.

 

[ajones]

Thanks for the lively conversation on this. There has not been a recall on the Kapex. If you are experiencing problems with yours, please call our service department so that we can work with you to get it resolved.

It would be a good idea to change the title of this thread to something relevant to the content posted by the op.

 

[windmill man]

I agree with Festoolfootstool
Change the title of this thread. It's misleading and the kapex does not need a recall , there is very little wrong with it. Had mine since they first came out in the uk  , it gets used everyday in the workshop and on site. . Yep it got a few scrapes but it's never missed a beat

 

[TylerC]

It would be a good idea to change the title of this thread to something relevant to the content posted by the op.

I agree that it's inaccurate. The OP doesn't mention a recall (although a few subsequent posts do).

[member=42176]Drich[/member] You created the thread, so I don't want to change it yet without your input. How do you feel about changing it to something like "Kapex armature issues"?

 

[Stone Message]

It would be a good idea to change the title of this thread to something relevant to the content posted by the op.

I agree that it's inaccurate. The OP doesn't mention a recall (although a few subsequent posts do).

[member=42176]Drich[/member] You created the thread, so I don't want to change it yet without your input. How do you feel about changing it to something like "Kapex armature issues"?

I agree with Windmill Man - the title is completely misleading. Just go ahead and change it. The Kapex was my first Festool purchase over 4 years ago. I have used it almost every day (apart from Christmas day and my wife's birthday) and it doing really well.

Peter

 

[Stone Message]

I would like to know the failure rate of the Kapex. 
There seems to be an abundance of reports where people have had their motors burn out.  A number of these instances have occurred on low usage machines both within and out of warranty.

I will complie a spreadsheet of these reports from publicly available records on the FOG,  Facebook and other sources and post them.  I think once I get the ball rolling on this others will come forward with more kapex failures.

But how will you know if the reports that you receive are true? Will you make any effort to verify them?

Peter

 

[windmill man]

I really am giving up with this place,  Festool may have sold thousands and thousands of these units world wide. If the few problems reported here were the tip of the iceberg I am sure we would have heard by now . If there was a real issue I am sure Festool would have recalled them before some colonial lawyer got on the case . Now will some moderator put an end to this. Please do us all a favour and lock it as bollocks

 

[windmill man]

Oh and before anyone tries to label me as a fanboy I am not. The carvex is a disgrace and should have been recalled. Now can we get back to business here

 

[copcarcollector]

I have watched several posts on Kapex issues.

How many do you think Festool has sold? 1,000... 5,000..10,000? More? Sure they won't tell us, but I think the majority of owners are not FOG members, so the few issues that come up here are most likely based on a very, very, very small percentage of total units sold. Then we get the same few people over and over saying the Kapex is bad, there is a 'design flaw', Festool should fix this massive problem..... My opinion is that while there have been some problems posted here and elsewhere, again it is a tiny percentage of units sold overall worldwide, and when they do come up here, these issues are blown way out of proportion.

Yes, some of you have had issues, that sucks for sure with an expensive tool. I hope that you get yours fixed to your satisfaction or move on to a different tool.

The OP was asking a question, fair enough. The question has been answered by Festool and dealers, there is NO Kapex recall.

Compiling data on Kapex failures seems kind of pointless to me,  if you dont know the total sales. Say you have 100 failures, again... 100 out of how many actually out there...? But Rob in Vancouver, go for it! It will be interesting data to see in any case.

 

[windmill man]

No the carvex works after a fashion it a god dam awful jigsaw but it works

 

[Phil Beckley]

Hi
KAPEX - Service all Inclusive
3 year warranty
15 day use and keep or money back (country specific on length of time for money back)
10 year spares availability
£100 excess in event of theft - then a new machine
Collect and return to an address of your choice during the 3 year warranty at no cost to the owner

Would a warranty policy (country specific) be available such as we offer through S.A.I on a machine that is not up to standard? - it would cost the company big time.
The numbers can be crunched but this has to be compared across the overall sales - so your figures will be skewed, your choice to use your time on this.
The Kapex is an excellent machine that has had a thrashing recently as it is the latest 'hot' topic, I am sure there will be others.
rg
Phil

 

[Phil Beckley]

I have watched several posts on Kapex issues.

How many do you think Festool has sold? 1,000... 5,000..10,000? More? Sure they won't tell us, but I think the majority of owners are not FOG members, so the few issues that come up here are most likely based on a very, very, very small percentage of total units sold.
Compiling data on Kapex failures seems kind of pointless to me,  if you dont know the total sales. Say you have 100 failures, again... 100 out of how many actually out there...? But Rob in Vancouver, go for it! It will be interesting data to see in any case.

Correct on both points
rg
Phil

 

[Phil Beckley]

I would like to know the failure rate of the Kapex. 
There seems to be an abundance of reports where people have had their motors burn out.  A number of these instances have occurred on low usage machines both within and out of warranty.

I will complie a spreadsheet of these reports from publicly available records on the FOG,  Facebook and other sources.  I think once I get the ball rolling on this others will come forward with more kapex failures.

.......will wait with interest on this.
rg
Phil

 

[Phil Beckley]

Please provide numbers.
Or at least failure rate per 1000 units sold.
Surely this would be something Festool should be proud to publish?

You know as well as I do that no figures relating to any aspect of the business can or will be released.
Phil