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I think the warranty in NA is 1 year also... I'm not certain.
Tom
Tom
Mafell P1cc Jigsaw
- Thread starter woodie
- Start date
JoggleStick
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- Apr 27, 2013
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- 152
Tom Bellemare said:
It seems they have US/ all of NA and pretty close to the whole rest of the World outside EU...
Some web sites claim they are the authorised supplier for us Downunder folk too....
With freight we are pushing $1k for a hand held Jigsaw : eek : EEK!
That's definitely pushing the friendship and then you've got to think about rails and...
Btw... Anyone want to trust shipping rails round the world and back?
fidelfs
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- Mar 2, 2007
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- 523
JoggleStick,
You might use this contact form http://www.mafell.de/en/metanavi/contact/contact-form.html
I was thinking to try this rails http://www.toolstop.co.uk/bosch-fsn-plungs-saw-guide-rail-kit-including-fsn-1600-x-2-fsn-bag-fsn-vel-p62216
They are willing to send to USA. They are identical to the Mafell.
You might use this contact form http://www.mafell.de/en/metanavi/contact/contact-form.html
I was thinking to try this rails http://www.toolstop.co.uk/bosch-fsn-plungs-saw-guide-rail-kit-including-fsn-1600-x-2-fsn-bag-fsn-vel-p62216
They are willing to send to USA. They are identical to the Mafell.
fidelfs said:
I have to say Timberwolf has been exceptional at customer service with me. David at Timberwolf spent a fair amount of time on the phone discussing the P1cc and KSS80Ec tracksaw with me before I committed to purchasing. I never felt rushed to get off the phone with him and if there was a question on either he couldn't answer he'd just put me on hold to grab their demo unit or put a call into Mafell Germany. As I said before, I agree it would be ideal if there were a few more dealers spread across the US but I wouldn't discredit only having one, especially if they're as good to deal with as Timberwolf has been.
Kev said:
Kev I'm sorry you had a bad experience with an individual at Mafell but that doesn't make them a bad company... and if you had a chance to use some of their tools I'm sure you'd think otherwise.
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- 13,126
Hope you enjoy your Mafell!
Peter
Peter
festnoob
Member
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- Jun 13, 2010
- Messages
- 376
First I am not a festool hater. Look at my signature. Found this while searching online. The Mafell came out on top overall. Festool came in strong second.
Jigsaw review
http://www.gereedschappro.nl/document/24eb8e20-cef1-426d-8f0c-034a447c49e9/
Jigsaw review
http://www.gereedschappro.nl/document/24eb8e20-cef1-426d-8f0c-034a447c49e9/
jonathan-m
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- Apr 4, 2012
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- 329
I hope I don't get into trouble posting this, as this might be kind of a touchy subject. If so please feel free to moderate or remove the post.
Here's what I know on the matter:
The respective dealer has a history with Festool. He used to be a Festool dealer. But he sold them with discounts and his dealership was revoked.
Ever since he's apparently been in "negotiations" to get his Festool dealership back but it's pretty safe to say the relationship both parties have with eachoter isn't the best. As of late I've noticed he's again offering more and more Festool products though I don't think they come from Festool directly. In the meantime though he has also picked up Mafell which has now become his main brand.
The reviews he organized has been deemed biased by the moderators of this forum because he also carries Mafell and has done several tests comparing the brand, mainly to Festool. It's believed by some on the FOG he just wants to discredit Festool & promote Mafell. Therefore the ban.
So far for the general info. As for the man himself, on a personal note, since the start of the whole "thing" on the FOG I decided to check it out for myself as he's located in the Netherlands and I'm from Belgium.
I've e-mailed him a few of times with questions regarding which tool he'd recommend for a certain job. Truth be said, his feedback has always seemed honest as his information not always points you to Mafell.
As for the rest of his business I was actually pretty amazed at how professional the man is. Each e-mail I sent got a reply within an hour. He organizes workshops and gives out free woodworking fair tickets to his customers. He has specially designed boxes made specifically for shipping systainers and each shipment is traceable over the entire journey and topped off with a call of delivery 15 mins before they ring your doorbell. Granted this is a feature of the shipping company but it speaks to his credit to choose that company over a cheaper one with less service.
In fact I'd say the kind service this guy provides is close in resemblance to the excellent service you people take for granted in the US, but is extremely rare around here. He also imports a lot of stuff from the US that's otherwise not readily available to us. He genuinely believes in only selling what he's personally convinced of being the best tools.
He is however not my go-to dealer, as he's often more expensive.
As far as the tests go, when he organizes a test, it's announced on the website and every customer can opt to partake in it. None of the tools used are sponsored. Tests are done extensively and thorough. I don't always agree with what tests they do and I would like to see more footage be made available.
In both big tests (plunge & jig saw) Mafell came out on top and he does lay it on rather tick.
It's pretty much universally accepted the MT55cc is better than the TS55r, but on the P1cc test it is indeed dubious the blade length doesn't exceed the length of the wood. So the blade melted and bent. This was heavily emphasized and it's generally assumed this was done on purpose to discredit the Carvex. Other then that the review is honest and actually conforms with my personal experiences as I used to own a Carvex 400 and P1cc.
Is it any wonder the Mafell tools won? I don't think so, as a single tool a Mafell is genereally a small step above Festool in engineering and build quality. Most consumers usually buy Festool in end however. They're a tad less expensive, have far more advertising exposure, a larger offering, more dealerships and a deeper integrated systems approach.
The fact there's an obvious focus on the shortcomings of Festool tools is dubious and unnecessary. As to whether or not the tests are biased and a ban is justified, is up to everyone to decide for themselves. All in all though, I give the guy the benefit of the doubt as my personal impressions & experiences with him have been pleasant and very positive.
Here's what I know on the matter:
The respective dealer has a history with Festool. He used to be a Festool dealer. But he sold them with discounts and his dealership was revoked.
Ever since he's apparently been in "negotiations" to get his Festool dealership back but it's pretty safe to say the relationship both parties have with eachoter isn't the best. As of late I've noticed he's again offering more and more Festool products though I don't think they come from Festool directly. In the meantime though he has also picked up Mafell which has now become his main brand.
The reviews he organized has been deemed biased by the moderators of this forum because he also carries Mafell and has done several tests comparing the brand, mainly to Festool. It's believed by some on the FOG he just wants to discredit Festool & promote Mafell. Therefore the ban.
So far for the general info. As for the man himself, on a personal note, since the start of the whole "thing" on the FOG I decided to check it out for myself as he's located in the Netherlands and I'm from Belgium.
I've e-mailed him a few of times with questions regarding which tool he'd recommend for a certain job. Truth be said, his feedback has always seemed honest as his information not always points you to Mafell.
As for the rest of his business I was actually pretty amazed at how professional the man is. Each e-mail I sent got a reply within an hour. He organizes workshops and gives out free woodworking fair tickets to his customers. He has specially designed boxes made specifically for shipping systainers and each shipment is traceable over the entire journey and topped off with a call of delivery 15 mins before they ring your doorbell. Granted this is a feature of the shipping company but it speaks to his credit to choose that company over a cheaper one with less service.
In fact I'd say the kind service this guy provides is close in resemblance to the excellent service you people take for granted in the US, but is extremely rare around here. He also imports a lot of stuff from the US that's otherwise not readily available to us. He genuinely believes in only selling what he's personally convinced of being the best tools.
He is however not my go-to dealer, as he's often more expensive.
As far as the tests go, when he organizes a test, it's announced on the website and every customer can opt to partake in it. None of the tools used are sponsored. Tests are done extensively and thorough. I don't always agree with what tests they do and I would like to see more footage be made available.
In both big tests (plunge & jig saw) Mafell came out on top and he does lay it on rather tick.
It's pretty much universally accepted the MT55cc is better than the TS55r, but on the P1cc test it is indeed dubious the blade length doesn't exceed the length of the wood. So the blade melted and bent. This was heavily emphasized and it's generally assumed this was done on purpose to discredit the Carvex. Other then that the review is honest and actually conforms with my personal experiences as I used to own a Carvex 400 and P1cc.
Is it any wonder the Mafell tools won? I don't think so, as a single tool a Mafell is genereally a small step above Festool in engineering and build quality. Most consumers usually buy Festool in end however. They're a tad less expensive, have far more advertising exposure, a larger offering, more dealerships and a deeper integrated systems approach.
The fact there's an obvious focus on the shortcomings of Festool tools is dubious and unnecessary. As to whether or not the tests are biased and a ban is justified, is up to everyone to decide for themselves. All in all though, I give the guy the benefit of the doubt as my personal impressions & experiences with him have been pleasant and very positive.
fidelfs
Member
- Joined
- Mar 2, 2007
- Messages
- 523
It is obvious this is a company sponsored website, the company and the dealer have not relationship.
I honestly believe that is some true to the test they perform, You need to be objective to see thru the fog (not this FOG) of advertisement on internet and make your own conclusion.
I have not ever tested both machines, but I made my mind the one that I will buy and it is not the Carvex.
Festool has a great marketing machine, customer service varies by country (based in posting from users of this forum and others). What I have found Festoll USA is the leader in customer satisfaction, some times there are a few problems. The brand loyalty to festool is the best, but that precludes an objective point of view.
I honestly believe that is some true to the test they perform, You need to be objective to see thru the fog (not this FOG) of advertisement on internet and make your own conclusion.
I have not ever tested both machines, but I made my mind the one that I will buy and it is not the Carvex.
Festool has a great marketing machine, customer service varies by country (based in posting from users of this forum and others). What I have found Festoll USA is the leader in customer satisfaction, some times there are a few problems. The brand loyalty to festool is the best, but that precludes an objective point of view.
- Joined
- Jul 8, 2007
- Messages
- 13,126
In reply to jonathan-m's post, the dealer mentioned was not banned for the test or his Festool dealer status. The ban was for activity here prior to the other thread and failure to disclose relationships. That review thread was allowed to continue for 9 pages until the completion of their tests. Then it was locked. The links to the review video are banned due to the fact that they are considered posting on a banned member's behalf which is not allowed per the forum guidelines - not because of the content.
Peter
Peter
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