rnt80 said:
I finally finished up this Murphy Bed built in a while back.
Russell:
Looks great. Thanks for posting.
Did you figure out where the color shift occurred - stain, seal coat or finish coat?
rnt80 said:
It was a pretty costly mistake on my part.
Curious but do you mean based on the time and materials, against a budget or the loss of other business? How are you calculated "costly", I am not so interested in the specific numbers but isn't making sure you are delivering a product the client is happy with worth the cost.
rnt80 said:
The customers are pleased with the final product so that means that I'm pleased.
That's the main thing. I forget sometimes how much time and effort goes into actually acquiring a customer. I dislike loosing them because of something I can control like the quality of the product I deliver. Sometimes I get frustrated with how long it takes to make something to my standards, but that is what people are paying me vs. someone else for. I think the loss of a client as a reference, goodwill or reputation for small business is huge.
Tim