NEW PS420 Jigsaw

[jmbfestool]

For all the posts since my last one - yes I think that you are all dead right. To have 2 Carvex machines faulty (out of 2) is pretty bad and I like to think that this is the single driver behind the new release - boy would I be nervous if I were the designer of the new 420!

That freedom of information thing is probably as you have stated but I have a sneaking feeling that there were some ways it could apply if it affected your rights as a customer.

Thanks for your help guys.

Anyway,

Has anyone either tried one or seen one demonstrated yet? I spoke to my friendly dealer a couple of days ago and he thinks that it may be September before the UK machines hit the streets.

Peter

Hi Peter

We're expecting availability at the end of September, but things can change.

Regards

Warren

 

[woodguy7]

Gotta say I agree with JMB.  I love most of my Festools but when a tool is bad I like to say it is bad & the 400 is total JUNK.

I call a spade a spade & won't gloss over the bad points.

They wouldn't release an updated model this soon unless they had too.  Peter, if you want I will send you mine to review before I put it back to TTS, but you would have to promise to do an "Honest" review 

Right, I think everyone knows how I feel about the 400 so I am going to go away now  [embarassed]

 

[Stone Message]

OK - I understand.

I have sold all of my old heavy woodworking machines, saved a little extra and then done a huge amount of market research before buying my current tools. This thread is another part of that research. So far I have got it right as far as Festool go and I am pleased with everything that I have. I will not make up my mind about the PS420 until I get some feedback.

I am not only a Festool fan, I am really glad that I bought my Wera tools, I have had years of brilliant service from my Hitachi cordless drills and impact drivers and I think that Cyclone Central make great cyclones. My Elektra-Beckum kit is also fantastic despite its age. I do like to be enthusiastic - it is in my nature. I sometimes need JMB and Woodguy to keep the balance.

By the way, what is the problem with 18volts? (on the other PS420 thread) - I am just about to get some new 18v Lithium Ion kit (not Festool).

Peter

 

[Alan m]

Gotta say I agree with JMB.  I love most of my Festools but when a tool is bad I like to say it is bad & the 400 is total JUNK.

I call a spade a spade & won't gloss over the bad points.

They wouldn't release an updated model this soon unless they had too.  Peter, if you want I will send you mine to review before I put it back to TTS, but you would have to promise to do an "Honest" review  

Right, I think everyone knows how I feel about the 400 so I am going to go away now  [embarassed]

id like  to see that review.
i dont think we have actually seen a video showing all those issues  properly.
im with jmb and wood guy. i want an honest review. i want to see both sides of a tool so i can judge if it will work for what i want it for. i am glade that these issues were stated becase i nearly bought the 400 but because of the honest reviews i bought a trion instead.
even if only 10% had issues that is a serious problem. in my opinion they should be replaced with the 420  straight away so that they can be tested properly. so that those with issues can compair the new one to the old one.
i will wipe the slate clean  on the 420  and let it stand for itself

i didnt get the 18 volt post either

 

[jmbfestool]

Gotta say I agree with JMB.  I love most of my Festools but when a tool is bad I like to say it is bad & the 400 is total JUNK.

I call a spade a spade & won't gloss over the bad points.

They wouldn't release an updated model this soon unless they had too.  Peter, if you want I will send you mine to review before I put it back to TTS, but you would have to promise to do an "Honest" review  

Right, I think everyone knows how I feel about the 400 so I am going to go away now  [embarassed]

id like  to see that review.
i dont think we have actually seen a video showing all those issues  properly.
im with jmb and wood guy. i want an honest review. i want to see both sides of a tool so i can judge if it will work for what i want it for. i am glade that these issues were stated becase i nearly bought the 400 but because of the honest reviews i bought a trion instead.
even if only 10% had issues that is a serious problem. in my opinion they should be replaced with the 420  straight away so that they can be tested properly. so that those with issues can compair the new one to the old one.
i will wipe the slate clean  on the 420  and let it stand for itself

i didnt get the 18 volt post either

One I don't know why Peter didn't ask the 18v question in the other topic why post in this topic about it as this can confuse people who have not read the other topic But to answer your question their is a miss type on the web site.  It says 18v knob  [big grin] check the link out you will see what intelligentworkshop is on about

 

[Stone Message]

Thanks JMB.

Peter

 

[nickao]

For all the posts since my last one - yes I think that you are all dead right. To have 2 Carvex machines faulty (out of 2) is pretty bad and I like to think that this is the single driver behind the new release - boy would I be nervous if I were the designer of the new 420!

That freedom of information thing is probably as you have stated but I have a sneaking feeling that there were some ways it could apply if it affected your rights as a customer.

Thanks for your help guys.

Anyway,

Has anyone either tried one or seen one demonstrated yet? I spoke to my friendly dealer a couple of days ago and he thinks that it may be September before the UK machines hit the streets.

Peter

Jeez I had 3 out of 3 Kapex bad when they first came out and could never go back. Still, guys rave about them.

I think Festool will get it right on these jigsaws, but if they don't certain people will just ignore it and rave on about them, basing their opinions on the better Festools they may have. Sometimes new tools are simply bad designs, it seems in their own way they are admitting that.  I am glad they are coming out with a new model so soon and give them credit for that. I am glad they did not stick me with a 400 in the US. My experience a few years ago with the Kapex was complety different, they seemed to deny the defects on my units existed for a long time. So I see improvement in the company attitude with them making a 420 so soon after the 400 was released.

Still waiting for a complete makeover for the Kapex though.  ;D

 

[GhostFist]

I think its safe to say that everyone who posts regularly on this site enjoy the innovation and quality of Festool equipment. That being said, everyone strikes out once and a while. no system is perfect and I feel the intelligent consumer is aware of that fact. if someone is researching this new saw with interest in purchasing, I think its fair to advise them of why this particular model was released in the first place.

carvex was never released to the north american market so I never got my hands on one to try for myself so its important to hear bad experiences along with the good.

quite satisfied with the trion so no need to upgrade, might be interested in a cordless model though if issues are fixed with this new model.

OK I'm gonna say it, as far as a "high end" jigsaw goes, I think mafell looks to be the better thought out tool. I cannot justify its expense for my needs at this time.

the only reason I bring mafell up again is I feel they are Festool closest competitor in the high end market and I personally would love to see both companies Duke it out in the product design and manufacturing department. then I can just reap the rewards of hard fought innovation

 

[Peter Durand]

For all the posts since my last one - yes I think that you are all dead right. To have 2 Carvex machines faulty (out of 2) is pretty bad and I like to think that this is the single driver behind the new release - boy would I be nervous if I were the designer of the new 420!

That freedom of information thing is probably as you have stated but I have a sneaking feeling that there were some ways it could apply if it affected your rights as a customer.

Thanks for your help guys.

Anyway,

Has anyone either tried one or seen one demonstrated yet? I spoke to my friendly dealer a couple of days ago and he thinks that it may be September before the UK machines hit the streets.

Peter

Jeez I had 3 out of 3 Kapex bad when they first came out and could never go back. Still, guys rave about them.

I think Festool will get it right on these jigsaws, but if they don't certain people will just ignore it and rave on about them, basing their opinions on the better Festools they may have. Sometimes new tools are simply bad designs, it seems in their own way they are admitting that.  I am glad they are coming out with a new model so soon and give them credit for that. I am glad they did not stick me with a 400 in the US. My experience a few years ago with the Kapex was complety different, they seemed to deny the defects on my units existed for a long time. So I see improvement in the company attitude with them making a 420 so soon after the 400 was released.

Still waiting for a complete makeover for the Kapex though.  ;D

I am curious what you would like to see in a Kapex makeover. What improvements are needed? I ask because I have had a Kapex for a while and find it very accurate and it has given me no problems.

Cheers,

Peter

 

[peter halle]

Peter,

I am sure that Nick will come around and answer your question about improvements, but Nick unfortunately was a recipient of Kapex saws that had a severe scraping problem that would at times cause the mitering action to be almost impossible if I remember correctly.  That issue was addressed after the initial roll out.

Peter

 

[ccarrolladams]

Peter,

My own Kapex experience has been nothing short of positive. The cabinet maker who years later became my frame maker when I open my shop and I had pre-ordered Kapex months before they could be delivered from the same Los Angeles dealer. On the magic night he actually parked at the dealership a half hour before I arrived. By the time midnight approached there were 6 of us waiting for our Kapex. Although before that stroke of midnight we could not take delivery, both of us had visited our Kapex at the dealer. We each unpacked them and set them up. Our dealer Festool specialist had just taken a Dealer Class in Kapex in Henderson, so he coached us through setting up of respective Kapex.

In the ensuing years both of those Kapex have been used constantly, several hours a day, at least 5 days a week. Virtually all those cuts have been in hardwood up to 4/4. When I opened my shop "Frame Guy" decided to use his personal Kapex, so that was set up in his work area on a long bench with a dedicated CT22 connected to the dust port and a standard miter saw dust shroud behind the Kapex connected to the main plant DC system with 100mm hose. About a year ago "Frame Guy" sold me his Kapex because he wanted a newer one for his home. I now own a total of 6 Kapex. None have ever required service in Lebanon, just common sense preventive maintenance.

Most of the folks who also picked up Kapex that first night are friends of ours. None are shy about complaining when tools do not perform well. Not one has told either of us about problems with their Kapex.

So, clearly out of that first batch shipped to USA dealers, most were built to factory spec.

 

[peter halle]

Carroll,

There were many who did not have an issue with their Kapex.  However there were more than just a few who did.  This was documented by Festool and they did what a quality company did - they rectified the situation for those who had issues.

That is personally all that I could ask for a company to do.

Peter