Recall On 55REQ...

[darita]

After giving this whole thing some thought and consideration and after doing some other research, I've come to the conclusion that Festool being Festool, will take care me no matter what.  Since I bought the REQ because of it's features, I'll stick with it.  As for sending it in, I'll wait on that too and see what unfolds in the next week or so.  It's not like I'm going to ask for my money back on it. 

 

[Guilliaume woodworks]

I bought mine a few weeks ago and haven't even used it. Still using my old t55.  I'm confused about what option to choose.....I'm leaning towards the t75 option

 

[darita]

I bought mine a few weeks ago and haven't even used it. Still using my old t55.  I'm confused about what option to choose.....I'm leaning towards the t75 option

I'd say, if you need the increased capacity of the 75, the go with it.  Otherwise, the 55REQ is lighter, with the most up to date features. 

 

[ridgenj]

I use mine in the CMS table and the blade should be always deployed or??
How does the problem affects me?
Cheers
Luis

 

[builderbob]

The reason I opted for the 75 is that I cannot be without a TS. It wasn't in my cards to have the 75 right now but I have no choice as there isn't a fix yet.

 

[David Gibson]

my plan is to upgrade now and rebuy the 55 when all the dust is settled . new to festool and the fog, very impressed so far.

David W. Gibson

 

[builderbob]

my plan is to upgrade now and rebuy the 55 when all the dust is settled . new to festool and the fog, very impressed so far.

David W. Gibson

Welcome to the FOG & to Festool David!

 

[Theshipstore]

David  [welcome]  to FOG, it's a great place to be for advice and ideas. Your thinking on the wait will be a good thing as Festool will resolve this issue and make the TS 55R even that much better.
In the meantime there is so many other Festoys to play with

Sal

 

[Paul G]

The reason I opted for the 75 is that I cannot be without a TS. It wasn't in my cards to have the 75 right now but I have no choice as there isn't a fix yet.

That's my situation in a nutshell. Really didn't want a 75 due to the extra weight but need a track saw regardless.

 

[semenza]

my plan is to upgrade now and rebuy the 55 when all the dust is settled . new to festool and the fog, very impressed so far.

David W. Gibson

Hi David,

Welcome to the FOG!  [smile]

This is Festool , there is no dust to settle  [wink]

Seth

 

[BUTTER]

The reason I opted for the 75 is that I cannot be without a TS. It wasn't in my cards to have the 75 right now but I have no choice as there isn't a fix yet.

That's my situation in a nutshell. Really didn't want a 75 due to the extra weight but need a track saw regardless.

You might find, after using the 75 for a while, that the extra power and cutting depth comes in really handy!

 

[David Gibson]

Hi David,

Welcome to the FOG!  [smile]

This is Festool , there is no dust to settle  [wink]

Seth
[/quote]

Thanks for the welcome everyone, I have no doubt all will be handled very professionally. Four Festool purchases within the last two months and very pleased with all of them .  David

 

[DrD]

Just found this thread.  Called the Festool number, but, they're not open on weekend.  So, for those opting for the 75, is it straight up swap-out, or does it cost?  I have too many guide rails to switch to another brand, and I really cannot be without a saw for an undetermined period of time.
Thanks for any info.
DrD

 

[Vi_k]

Bummer about the 55REQ, I feel for those who have to deal with a recall. That totally blows but Festool does things proper and the offers are the right solution to the problem IMHO.

I decided to get a TS75 instead of a 55REQ and am extremely happy with the saw. It really isn't that heavy or big and does a terrific job through 1¼" MDF and ¾" Plexi and 2¾" Oak.

My move would be take the upgrade and go bigger.

Have a good one,

Vi_k

 

[Paul G]

Just found this thread.  Called the Festool number, but, they're not open on weekend.  So, for those opting for the 75, is it straight up swap-out, or does it cost?  I have too many guide rails to switch to another brand, and I really cannot be without a saw for an undetermined period of time.
Thanks for any info.
DrD

Straight swap. My 'cost' is in buying additional new blades for the larger saw.

 

[Paul G]

The reason I opted for the 75 is that I cannot be without a TS. It wasn't in my cards to have the 75 right now but I have no choice as there isn't a fix yet.

That's my situation in a nutshell. Really didn't want a 75 due to the extra weight but need a track saw regardless.

You might find, after using the 75 for a while, that the extra power and cutting depth comes in really handy!

I understand, eventually a situation will arise when I'm glad to now have a 75. Until then I'll adapt fine, the blades aren't costing too much more. But its systainer is taaaallllll lol

 

[njarrell]

I purchased the 55REQ a couple months ago and noticed the catch in the plunge mechanism on the release. I had to play with the plunge action a little to get it to return to the home position. I talked to the dealer that I bought it from and they weren't aware of any issues at the time. Unfortunately, I had to use the saw a couple times since and haven't had any issues. I've been extremely happy with it so far, but I will be watching this thread to see what happens with the recall.

 

[Guilliaume woodworks]

How come when I talk to my festool dealer I'm more knowledgable about festool products,promotions,vouchers,recalls,etc..? I talked with my dealer today and they were pretty much clueless. They must have not got the memo.

 

[Kev]

How come when I talk to my festool dealer I'm more knowledgable about festool products,promotions,vouchers,recalls,etc..? I talked with my dealer today and they were pretty much clueless. They must have not got the memo.

Find a new dealer - there's no excuse for ignorance when it comes to the products you sell and should support. I'd imagine the direction of his advice is directly related to profit and nothing else!

 

[darita]

Unfortunately, my retailer and most of his help are equally ignorant when it comes to Festool.  I'm not sure why, because they seem to know a bit about everything else in the store, but when it comes to Festool, they all have to refer to their Festool catalog, whenever I ask a question.  That said, they are the ones that alerted me to the recall.  I'm sure your retailer was notified...whether or not he/she chose to spread the word to his people, is another thing.