Recon Tool is starting today (Cont. US Only)

[Bob Marino]

Thanks Bob! I ordered the OF2000 basic from you! I was surprised to hear you answer the phone! I can't wait to buy from you again, Chris

Welcome Chris and pleasure speaking with yoo.

Well, if I don't answer the phone, who will? ;D

Bob

 

[Bob Marino]

Thanks Bob.  Anyway to get auto notified?

I'm thinking no, as an item can be re-entered into stock at any given time without notice and items in short supply - Dominos, Carvex, etc. will get swooped up quickly. Also there is no way for a dealer to request a "lockin" to hold that item in advance for a customer.
Shane, is this correct?

Bob

 

[NHSP759]

+1 Bob! Thanks and I'm calling back for something else too! Your awesome and I hope you got some sleep!

 

[Administrator_JSVN]

Shane,
Looks like I missed the opportunity to buy a Carvex.  Any chance you know if one will come up for sale again?

  There's a decent chance that one or more may pop up on any given day as Festool may get them back and checked out and placed on the list.

While it's possible, it's not probable. We tend not to add many tools during the reconditioned sales. It's certainly not worthwhile to hit refresh all day waiting for one to pop up. We do not have a method for automatic notification. If we did, it would likely cause more irritation for customers than anything because then you'd have thousands of people going after a tool that we might only have a couple of.

Shane

 

[TheWarrior]

Is this an annual event, or should I be better prepared for the next one? I didn't act quickly enough this time to nab the Domino, so I had to pay full price for it. Can't complain, it'll transform my cabinetry to a much higher quality product!

 

[Administrator_JSVN]

Is this an annual event, or should I be better prepared for the next one? I didn't act quickly enough this time to nab the Domino, so I had to pay full price for it. Can't complain, it'll transform my cabinetry to a much higher quality product!

There is no particular cadence to when we do these. It's random and based on volume of tools available.

 

[wow]

Shane, I'm POSITIVE that you promised me that there would be a Kapex on the sale for 30% off. Did you already ship it and I just missed the notification?

[wink]

 

[Throwback7r]

I keep telling my self .. NO Planex, NO ! other side, But it's on sale! , NO, Must be strong.

What do I do ?

 

[Administrator_JSVN]

Shane, I'm POSITIVE that you promised me that there would be a Kapex on the sale for 30% off. Did you already ship it and I just missed the notification?

I have it for you, right here... Should I ship it?

[attachimg=#]

 

[wow]

Shane, I'm POSITIVE that you promised me that there would be a Kapex on the sale for 30% off. Did you already ship it and I just missed the notification?

I have it for you, right here... Should I ship it?

[attachimg=#]

Yes...please - that even looks to be the new Kordless Kapex!!!

 

[Bob Marino]

Shane,
Looks like I missed the opportunity to buy a Carvex.  Any chance you know if one will come up for sale again?

  I just took an order from a customer in Orgeon and there was a tool tool present this moment that he bought, that was not there earlier today. Also, I see a Domino  500 set @ 20% that surely wasn't - or at least I don't remember it (hey, it's 1:20 am here in NJ ) it being available earlier. If someone happens to read this and calls - oh, within the next 1/2 hour and that domino is still available, it's ok to call.

Point here is, this list is still floating.

B

 

[cwn]

Big thanks to Bob for answering his phone early early in the morning to help me start my festool collection.  I saw the list update and there was a carvex listed so I just had to try and call and sure enough Bob answered the phone and allowed me to snatch it up.  Best, most detected customer service I have had in a long time.  Thanks again!!

 

[TheWarrior]

We need a 'Thank' button. Sarcasm like that deserves recognition!

 

[Theshipstore]

Got a notification from UPS, delivery sometime today, darn only ordered it Monday morning, talk about fast service...
Waiting for the Brown Truck.... [wink]
By the way Thanks Bob

Forgot to add these yesterday sorry

 

[rst]

A question; do the reconditioned saws come with a track?

 

[Administrator_JSVN]

A question; do the reconditioned saws come with a track?

Yes, with new splinterguards.

 

[amt]

Got a notification from UPS, delivery sometime today, darn only ordered it Monday morning, talk about fast service...
Waiting for the Brown Truck.... [wink]
By the way Thanks Bob

I am curious where/who generates these.  I guess it's from Festool headquarters?  Just wondering, as I have not received one, but maybe Festool just doesn't have everyone's email address in their system, so they can't pass it on to UPS.

 

[Administrator_JSVN]

I am curious where/who generates these.  I guess it's from Festool headquarters?  Just wondering, as I have not received one, but maybe Festool just doesn't have everyone's email address in their system, so they can't pass it on to UPS.

Unless something has changed that I'm unaware of, we do not send shipment emails for reconditioned tools. But that information is available to dealers.

 

[Throwback7r]

WOW that was fast! I just got my box of Green Koolaid. The items were better than expected and I will be putting them to use.

 

[Walk On Wood]

I received ups shipping notification today from Tool Technic LLC... "New" goodies arrive tmrw  [big grin]