Seeking recommendations on how to improve the FOG.
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bill-e said:Using this method would show my country of origin as the UK right now
Indeed it would. I should have mentioned, we would only update locations for profiles that did not already have a location entered. Granted, there is a potential for erroneous information as pointed out by Bill. But, I think this would very much be the exception to the rule. And, in the case of Bill, his location is already filled in so it would be left as-is.
Brice Burrell
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Warning, slightly off topic:
Justin, I know the US locations can be confusing with the abbreviations, maybe I can shed some light on the matter. The first part is the city (Pittsburgh in my case) followed by the abbreviation for the state (PA stands for Pennsylvania) I then have the country (USA). We in the US tend include the state when telling some where we live since people know approximately when each state is located. And as must people already know, the (50) states make up the United States of America.
I understand Gold Coast is a beautiful place, I hope to visit some day.
justinmcf said:
Justin, I know the US locations can be confusing with the abbreviations, maybe I can shed some light on the matter. The first part is the city (Pittsburgh in my case) followed by the abbreviation for the state (PA stands for Pennsylvania) I then have the country (USA). We in the US tend include the state when telling some where we live since people know approximately when each state is located. And as must people already know, the (50) states make up the United States of America.
I understand Gold Coast is a beautiful place, I hope to visit some day.
AlexThePalex
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A few little things I'd like to see changed.
First, when you post a reply to a thread, after hitting the 'Post' button, it takes you to the general page of the forum category. I would think it's much more convenient if the browser would take you directly to your new post in the thread so you can read it back and if necessary make corrections. It's what most other forums do.
Second, I'd like to see the ? Last Edit: Today at 11:34 PM by Alex ? message be removed from a post if you edited it. I don't think it adds anything to the thread to notify people the post has been edited. Again, most forums I visit never mention it either.
First, when you post a reply to a thread, after hitting the 'Post' button, it takes you to the general page of the forum category. I would think it's much more convenient if the browser would take you directly to your new post in the thread so you can read it back and if necessary make corrections. It's what most other forums do.
Second, I'd like to see the ? Last Edit: Today at 11:34 PM by Alex ? message be removed from a post if you edited it. I don't think it adds anything to the thread to notify people the post has been edited. Again, most forums I visit never mention it either.
thank you peter, forummfg, bill-e and brice.
i have copied your format and shown the city (gold coast), state (queensland) and the country (australia).
i think this is the way forward.
now i can easily see what part of the USA you guys are from.
regards, justin.
i have copied your format and shown the city (gold coast), state (queensland) and the country (australia).
i think this is the way forward.
now i can easily see what part of the USA you guys are from.
regards, justin.
Brice Burrell
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Alex said:
Alex, you can setup your account to send you back to your new post, by editing your profile. Click on "Profile" at the top of the page, then "Look and Layout" on the left side, check the box "Return to topics after posting by default." then click the "Change Profile" button on the bottom of the page.
The editing time stamp at the bottom of your edited posts can be a useful to some degree. I wouldn't care much if it was removed but it serve a function on rare occasions.
AlexThePalex
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Brice Burrell said:
Aha, thanks for the tip. I should spend some more time checking out all profile options. One thing this board does have more than any other forum I visit is the customizability. I'm not used to that.
Here's another idea about the "Ask Festool" feature. What if whenever a person asks a question Festool can just chime in if a member has posted a incorrect answer? Or just confirm what the correct answer is if members respond to a question? I know there have been so many times where I wish Festool would of chimed in and just confirmed the answer by the members.
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To be honest, the purpose of an Ask Festool section would be so that employees would not have to monitor all of the posts which can be time consuming. With a dedicated section, it would be easy to check for new topics that need to be answered. If anyone ever needs an answer confirmed, you can email us at service@festoolusa.com or call the toll free number in my signature.
ROb McGilp
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Tezzer said:Add "Collingwood" to the banned spell checker.
;D ;D ;D ;D ;D Too funny!!
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ForumMFG said:
This appears to be an issue with the encoding used by the forum software when text is copied and pasted. It only appears to effect certain special characters. If this happens, just edit your post and make the necessary corrections. Without doing research, I don't know if there is an alternative fix with the forum software.
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Shane:
Try the following in your .htaccess file if it's a UNIX server:
AddDefaultCharset ISO-8859-1
If that's not the correct character set, a little googling might turn up the one you need.
Tom
Try the following in your .htaccess file if it's a UNIX server:
AddDefaultCharset ISO-8859-1
If that's not the correct character set, a little googling might turn up the one you need.
Tom
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Thanks, Tom. I looked at the header in the HTML and it's already using ISO-8859-1.
If members think it's a real issue, then I'll try to allocate some time to hunting down a remedy including trying your recommendation. If it just a minor nuisance, then I think we should consider just living with it. While I very much enjoy supporting and participating in the forum, I have a lot of responsibilities and have to be mindful of how I spend my time.
If members think it's a real issue, then I'll try to allocate some time to hunting down a remedy including trying your recommendation. If it just a minor nuisance, then I think we should consider just living with it. While I very much enjoy supporting and participating in the forum, I have a lot of responsibilities and have to be mindful of how I spend my time.
BC6738F5BCE98B4
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My thought(s) on how Festool could improve the fog . . .
1. Create a "reference" section for manuals, flyers and other unchanging "things."
2. Talk to your customer service people (who I have found enormously helpful) about the 10 or 15 most commonly asked about problems and then put a short video together (post on youtube for that matter) with a link here on how to solve it. An example that I had (and continue to have fits with) is putting things back into the black plastic inserts in such a way that everything fits neatly in its assigned place.
3. Think about the fact that over the last three years Festool has enormously broadened its market from only people who really knew what they were doing (like many of the people in this forum) to include many people who don't (like me) and who do not want to bother really knowledgeable people with trivial problems. Throughout my experience with this group people have posted questions as "a newbie" and while a lot of people have taken the time and effort to deal with those questions, the question could frequently have been eliminated by Festool putting together a short video on the tool(s) which went through a) the setup (from opening the box to putting things back into the box) and b) addressing the questions/problems that people have had over years.
On the subject of locations of Fog members, I for one have lots of privacy/security "issues" as indicated by the name I have used here for a long time. Despite that "high concern" I have no problem with a) using the ISP address, b) zip code, c) City or State as an additional identifier as long as the additional identifier does not address a population of roughly smaller than a zip code area. It wasn't until relatively recently that I discovered that one of the long standing members of this group, who has been of great help to me, actually lived in the same part of Arizona as I do.
4. Over the years I have come to recognize the names of some people (like John Lucas, Bruce Burrell and Daviddubya) as people who have surely forgotten more than I will ever learn on the subject of using Festool equipment. There are others, like me, who are at best described as hobbyists who are still trying to figure out the most basic things about working with wood. Sometimes I can make a guess as to how experienced a person is by the length of their being a member in this group or by the quality of their answers.
I would find it very useful if there was a subgroup of the owner's group comprised of and focused on those of us who are still trying to figure out how to make the tool(s) work properly and well. I would anticipate such an area being "moderated" (or in old fashioned parlance - supervised) by someone who knew (or could find out) the answers to the "usual" beginning questions.
One of the things that I have frequently blessed Messrs. Lucas, Burrell and Daviddubya for is their talent for posting things which I can a) read and b) understand (even if sometimes I have to reread it to make sure). Some of the threads here are fare beyond my understanding and I am perfectly willing to say that.
That's my thought.
1. Create a "reference" section for manuals, flyers and other unchanging "things."
2. Talk to your customer service people (who I have found enormously helpful) about the 10 or 15 most commonly asked about problems and then put a short video together (post on youtube for that matter) with a link here on how to solve it. An example that I had (and continue to have fits with) is putting things back into the black plastic inserts in such a way that everything fits neatly in its assigned place.
3. Think about the fact that over the last three years Festool has enormously broadened its market from only people who really knew what they were doing (like many of the people in this forum) to include many people who don't (like me) and who do not want to bother really knowledgeable people with trivial problems. Throughout my experience with this group people have posted questions as "a newbie" and while a lot of people have taken the time and effort to deal with those questions, the question could frequently have been eliminated by Festool putting together a short video on the tool(s) which went through a) the setup (from opening the box to putting things back into the box) and b) addressing the questions/problems that people have had over years.
On the subject of locations of Fog members, I for one have lots of privacy/security "issues" as indicated by the name I have used here for a long time. Despite that "high concern" I have no problem with a) using the ISP address, b) zip code, c) City or State as an additional identifier as long as the additional identifier does not address a population of roughly smaller than a zip code area. It wasn't until relatively recently that I discovered that one of the long standing members of this group, who has been of great help to me, actually lived in the same part of Arizona as I do.
4. Over the years I have come to recognize the names of some people (like John Lucas, Bruce Burrell and Daviddubya) as people who have surely forgotten more than I will ever learn on the subject of using Festool equipment. There are others, like me, who are at best described as hobbyists who are still trying to figure out the most basic things about working with wood. Sometimes I can make a guess as to how experienced a person is by the length of their being a member in this group or by the quality of their answers.
I would find it very useful if there was a subgroup of the owner's group comprised of and focused on those of us who are still trying to figure out how to make the tool(s) work properly and well. I would anticipate such an area being "moderated" (or in old fashioned parlance - supervised) by someone who knew (or could find out) the answers to the "usual" beginning questions.
One of the things that I have frequently blessed Messrs. Lucas, Burrell and Daviddubya for is their talent for posting things which I can a) read and b) understand (even if sometimes I have to reread it to make sure). Some of the threads here are fare beyond my understanding and I am perfectly willing to say that.
That's my thought.
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