Service all Inclusive U.K - Online repair and pick up service

[Phil Beckley]

Hi
Thought you may be interested in this service from Festool U.K. You will need a 'My Festool' account which is simple to set up just visit the link below
https://www.festool.co.uk/Service/Pages/Service-overview.aspx

.....and for the Service video follow this link
 
rg
Phil

 

[jonny round boy]

Fantastic. Just goes to show that Festool do listen to us.

Phil, any chance of the Festool phone app being updated so this can be done through the app?

 

[sancho57]

I like that video. Even I can understand it

 

[neth27]

Any idea how long it takes to repair the forward/reverse switch on a DRC drill? mines getting picked up on Monday and i will be drill-less at work  [blink]

John...

 

[jonny round boy]

Any idea how long it takes to repair the forward/reverse switch on a DRC drill? mines getting picked up on Monday and i will be drill-less at work  [blink]

John...

My PDC was repaired and despatched these day after they received it, so from collection to re-delivery was 3 working days (though mine was over a weekend so seemed a lot longer!).

 

[neth27]

Any idea how long it takes to repair the forward/reverse switch on a DRC drill? mines getting picked up on Monday and i will be drill-less at work  [blink]

John...

My PDC was repaired and despatched these day after they received it, so from collection to re-delivery was 3 working days (though mine was over a weekend so seemed a lot longer!).

Cheers

 

[Phil Beckley]

Any idea how long it takes to repair the forward/reverse switch on a DRC drill? mines getting picked up on Monday and i will be drill-less at work  [blink]

John...

My PDC was repaired and despatched these day after they received it, so from collection to re-delivery was 3 working days (though mine was over a weekend so seemed a lot longer!).

Cheers

....also dependent on the amount of repairs in, but we aim to get the machine back out in 48hrs.
rg
Phil

 

[Phil Beckley]

Fantastic. Just goes to show that Festool do listen to us.

Phil, any chance of the Festool phone app being updated so this can be done through the app?

Of course we listen [wink]. I guess the next step is the app but i am not aware of the timing etc. Will ask and let you know
rg
Phil

 

[Phil Beckley]

I like that video. Even I can understand it

...made just for you Ron [smile]

 

[neth27]

Hi Phil,
Do you need to send tools back in the systainer? I couldn't find a box to fit a systainer in so the drill has been packaged in a shoe box. Im guessing this is ok  [smile]

John....

 

[Phil Beckley]

Hi Phil,
Do you need to send tools back in the systainer? I couldn't find a box to fit a systainer in so the drill has been packaged in a shoe box. Im guessing this is ok  [smile]

John....

That will be fine
Rg
Phil

 

[neth27]

Picked up Monday got it back today  [big grin]  All seems to work okay now..

Cheers John....