So I just purchased the table and I’ve been very happy with it. I think it’s definitely gonna do what I needed to do but when I went to register it, I realize there are no serial number or T – Nr or S-Nr number which is required. I called Festool but unfortunately never called me back after leaving a message. I highly doubt anything can go wrong with the table, but I just feel better registering all my tools with Festool. Any thoughts or suggestions?
STM 1800 warranty/register
- Thread starter Df1k1
- Start date
onocoffee
Member
Some tools are not required to be registered. The STM might be one of them.
luvmytoolz
Member
Here in OZ if you don't register the tool, you don't get the full 3 year warranty, only the standard one year.
Having said that though, there's not a lot that can go wrong with an STM180, I don't think I'd be at all concerned about registering.
Having said that though, there's not a lot that can go wrong with an STM180, I don't think I'd be at all concerned about registering.
onocoffee
Member
When I got the KAL-C light, it has both a T and S Number. Went to the app to register it and it wouldn't go through. Called up CS and was told that the light isn't register-able. Come to think of it, I don't think my SYS-ROLL is register-able either.
Distinctive Interiors
Member
This type of issue has been raised previously......I think it comes down to how Festool differentiate between a "Tool" and an "Accessory"
Tools have a warranty, but accessories dont...?
I have an STM 1800, and I cant remember if I added / tried to add it to my list of tools on the "My Festool" site when I first bought it a few years ago.....
I'll go check!
Edit. I just checked my tools list on My Festool and my STM 1800 isn't listed.....However, 3 items that are on my warranty list are the Kapex mobile trolley & UG wings, my MFT/3 and my KAL ll Syslite....?? I certainly would of assumed that the UG wings & trolley and the MFT/3 would have been classified as accessories!
Maybe some items are warrant-able in the EU/GB, but not in the US/ NA...?
Tools have a warranty, but accessories dont...?
I have an STM 1800, and I cant remember if I added / tried to add it to my list of tools on the "My Festool" site when I first bought it a few years ago.....
I'll go check!Edit. I just checked my tools list on My Festool and my STM 1800 isn't listed.....However, 3 items that are on my warranty list are the Kapex mobile trolley & UG wings, my MFT/3 and my KAL ll Syslite....?? I certainly would of assumed that the UG wings & trolley and the MFT/3 would have been classified as accessories!
Maybe some items are warrant-able in the EU/GB, but not in the US/ NA...?
Last edited:
That may be the answer. I just found it to be very odd considering the cost. Thanks for the insightThis type of issue has been raised previously......I think it comes down to how Festool differentiate between a "Tool" and an "Accessory"
Tools have a warranty, but accessories dont...?
I have an STM 1800, and I cant remember if I added / tried to add it to my list of tools on the "My Festool" site when I first bought it a few years ago.....
Edit. I just checked my tools list on My Festool and my STM 1800 isn't listed.....However, 3 items that are on my warranty list are the Kapex mobile trolley & UG wings, my MFT/3 and my KAL ll Syslite....?? I certainly would of assumed that the UG wings & trolley and the MFT/3 would have been classified as accessories!
Maybe some items are warrant-able in the EU/GB, but not in the US/ NA...?
luvmytoolz
Member
When I bought the 8ah battery and charger kit, that didn't have any details to enable registering it here in Oz which I found a bit surprising.
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