Stolen parf dogs

jnug

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Feb 26, 2015
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I am do disheartened by where we are....the way things are. Just got my recent shipment in from my favorite Festool dealer. Had Parf dogs on an order and the 70mm dogs had been back ordered until the last couple of days. So I end up with this little box from USPS. I open the box and there is nothing but popcorn in it. There is a small hole that was purposefully cut into the side of the box. So somebody likely with no idea what was in there just took there chances it would be something worth stealing, cut a hole in the box, took the Parf dogs and let the shipment go through from there. Very likely somebody from USPS. To be clear there is simply no way this was shipping damage. They were stolen. I am sure they will end up on Craigslist or ebay since neither controls auctions or sales form individuals. Ebay use to exercise some controls but that time is long gone.

That is the part that really galls me. At least hot goods should have to be sold in the criminal underground. Ebay just lets anything go now. They no longer monitor how things are advertised...who sells them and for what....keys firmly in the hands of the inmates.

Rant over.
 
While I feel your pain at the loss of your order, let me offer an alternative scenario so maybe you can feel better about humanity.  [eek]

A pair of 70mm Parf dogs weighs almost a pound. they come packed in a 27mm x 160mm plastic tube. Throw that unsecured in a regular cardboard box and you can imagine that while being thrown around a sorting facility that that one pound tube has a very good chance of blasting through the cardboard box.
 
+1

I had  ordered a couple of 6" long #2 Phillip bits along with several other things from Lee Valley.  The bits went were back ordered and when they came in, they sent them in a padded envelope via UPS.  I received the envelope with a small hole in the side and no bits...
 
So, let me get this straight. Thieves these days, instead of doing the convenient thing and stealing a small package, are creatively extricating the contents without knowing what they are?

What is this world coming to. Good grief.  [mad]
 
    The contents are smaller than the shipping container thus easier to move out of the truck or facility .Letting the empty container go moves the evidence out of the crime scene and away from the thieves .Notifying the vendor and transporter plus sending a picture or the container would help them be more proactive .You should also get your order replaced from the vendor.
 
yworkcb said:
    The contents are smaller than the shipping container thus easier to move out of the truck or facility .Letting the empty container go moves the evidence out of the crime scene and away from the thieves .Notifying the vendor and transporter plus sending a picture or the container would help them be more proactive .You should also get your order replaced from the vendor.
I worked in freight for a few years and yworkcb is spot on.  The risk of targeted pilfering in the supply chain is increased if the senders or product details appear on the carton and / or freight label.  Many companies with highly sort after products use a different senders name and make sure the carton contents are not disclosed. 
 
I really do appreciate one of the posters making an effort to lift my spirits. But the hole in the box is too neat to be an accident.

One problem with the small USPS boxes is that they are just the kind of box used to ship jewelery....watches!!!! things of that sort. I am not saying that a thief would have figured that box for a watch but something small surely.....possibly something valuable....The guy or gal is probably so buried in the carrier system that as long as he'she lets the package proceed on its way, the whole system remains a possibility as far as identifying a culprit.

Point well taken about the kind of thievery that has a culpret not even caring what is in the box but more becoming experienced enough looking at package types and sizes and making judgement calls about which box is worth busting into. 
 
    If it was Priority Mail it should have either $50 or $100 insurance automatically. The seller should be able to take care of it.

    I think it is interesting that it is worth taking a chance on what the thief will get. Must be doing a lot of this to make it worth it.

Seth
 
Scott B. said:
So, let me get this straight. Thieves these days, instead of doing the convenient thing and stealing a small package, are creatively extricating the contents without knowing what they are?

What is this world coming to. Good grief.  [mad]

Yes this is not unusual. When I was deployed, people were find their mail tampered with. That is one reason companies like Apple will not ship to APOs. People were useing a razor knife cutting the tape on the box seams removing the computer then reselling the box.

Most suppliers will have ins on their shipments because of this.
 
I, stupidly, set a birthday card and cash (notes) to a friend's young son though our Royal Mail.

My friend phoned a couple of days later to say that the card had arrived, but that there was no cash in the envelope; when he examined it, it had been steamed open and resealed.

I'm sure it happened in Truro sorting office, where I'd posted it and it had spent the whole weekend (I'd missed the Saturday post).

When I complained they just said "tough" and pointed to their rules about not sending cash.

I think like baggage handlers at airports it's just seen as a perk of the job, and management don't want to upset the unions by clamping down on theft.

Andrew  :-(

 
Roseland said:
I think like baggage handlers at airports it's just seen as a perk of the job, and management don't want to upset the unions by clamping down on theft.

Andrew  :-(

Not at Heathrow they don't. I have a few friends who work on the baggage at Heathrow and the security is so high there nowadays. There's cameras literally everywhere so the thefts stopped years ago.
 
I would tell Lee Valley about it.  At the very least,  they should want to know so that they can put in a claim and maybe change their packaging.  I bet they send you replacements free of charge.  I tried to return an item in the original packaging,  but it somehow tore the box open.  The post office sent a piece of the box with the return label still stuck to it to me. Lee Valley said they have had that happen before and reimbursed me anyway.

Edited to add:  Oops, I assumed you ordered them from Lee Valley.  Never mind.  I reread your original post and see that it was not Lee Valley.  [embarassed]
 
That sucks, there are always going to be a few people in the system taking advantage of opportunities like that.  To bad there are a lot of people out there that just don't put in an honest days work to make their pay and instead take advantage of things like this.
 
Just to close the loop, on the actual incident that started the thread, I sent my dealer the information he needed to start a claim ith the carrier and he is sending me replacement parts.
 
It's happened to me at different addresses.  Same MO.  Small tear in the corner of the box.  They took a chance there was something worth stealing.  It seemed to me they were trying to steal it quickly without getting caught, so if the contents wouldn't come out of the small hole they would let it go.  Simple solution is to zip tie the contents to a cardboard inset that is sized to the interior dimensions of the box.  Of course that's only useful when you are the one doing the packing.  :(
 
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