I've owned the basic LR-32 kit for quite a while, and decided that it was finally time to get it a proper home - in a systainer. So, I order a Festool branded systainer, and call Festool support for the insert (part # 700902). I asked if it would be possible to get the lid insert that has the picture of where everything goes, and the systainer sticker as well, and was told "I'll ask them to throw them in for you". So, package gets here, and the systainer insert is in there, but nothing else. Now, the entire point of getting this is to better organize the tools, and to put stuff in its proper place.
I am happy to pay extra for these things, but to not even offer them is just silly. Why even bother selling the inserts if it isn't (painfully) obvious where everything is supposed to go?
I am happy to pay extra for these things, but to not even offer them is just silly. Why even bother selling the inserts if it isn't (painfully) obvious where everything is supposed to go?