TS 55R angle problems

[galwaydude18@gmail.com]

Ya Peter it's a great saw apart from setting the bevel  [sad]

 

[festnoob]

I wonder if anyone in America, who just received their repaired REQ's, is seeing this issue. I really hope that this is NAINA! That would really suck! I took the trade for the 75eq and the scale is on point. Why should we expect less on the new saw?

 

[Julian Tracy]

With all he hands-on in these forums by Shane, why has there been no official reply about this?  Where are you on this issue Shane?  Do the repaired saw have sme sort of mechanism for calibrating the scale?

The sloppy bevel is enough for me to decide to keep the TS and accept the refund.

Jt

 

[Administrator_JSVN]

Well, since you asked so nicely, Julian.  [poke]

I really don't have enough time in the day to do everything I do and read every post on the forum unfortunately. So, if someone needs me to answer a questions or comment on a topic, please post in the Ask Festool section of the forum or send me a PM so I know to look. I just happened to read your post calling on me for a comment.

As I've said before, I don't interface enough with other Festool countries to know what's going on with every single thing. This is one of those cases where I have no knowledge of what potential problem might be going on since the problem seems to be isolated to the UK members.

However, there was a thread that I could probably hunt for and find if someone wants, where someone mentioned their REQ was at -1 out of the box. For that matter, mine was and I stated that. You can push it to -1 and lock the knob and place it in the systainer. All I had to do was loosen the knob, sit the saw on a flat surface and retighten and it was at perfect zero. I don't believe that's the potential issue being discussed by our UK members.

I guess the shorter answer is, I'm not aware of any problems as described in this thread that have been reported in the US/Canada. Obviously, this would be a warranty issue and covered under warranty.

If our friends in the UK are having problems getting the issue resolved to their satisfaction, please feel free to contact me via PM or email and I'll see if I can contact some colleagues at Festool UK to expedite a resolution.

For those with a problem, my apologies for the frustration.

Shane

 

[Michael Kellough]

You can hardly expect the closely spaced increments on the bevel clamp housing to be accurate. Also, parallax error is significantly reduces your ability to "read" the increments even if they could be placed precisely.

Repeatable 90* is achieved by adjusting (one time, only if needed) the screws that limit the angle of the base plate.

To precisely set the saw to a cut a bevel it is very handy to have a good digital inclinometer and or a vernier protractor to measure the actual cut angle. You don't have to depend on the magnets to use the digital inclinometer (no need to remove the blade cover). A light clamp can be used to simply hold the box to the saw, virtually anywhere except the base. Zero setting and subsequent measurements need to be made with the saw sitting on a solid surface, not the guide rail.

 

[sgt_rjp]

@Festoolfootstool, s that one picture 42 instead of 48?  Otherwise it looks really accurate.  Could someone do a similar post with a newly returned NA TS55REQ?

 

[NERemodeling]

I just ordered a digital angle cube and my new TS should be showing up the 24th    if no one has done it before then, i will be glad to

John

 

[joiner1970]

If anyone in the UK wants an angle gauge I just spotted a gemred one at d & m tools reduced to clear £15.99 . I was going to buy one but I don't think I really need one.;D

 

[ajones]

@Festoolfootstool, s that one picture 42 instead of 48?  Otherwise it looks really accurate.  Could someone do a similar post with a newly returned NA TS55REQ?

I just did the same thing with my ts75 It was bang on the money at 90deg... unlike the mafell there is no stop/detent at 45deg but setting the pointer gave me a 0.02 error consistantly

and at the end of the adjustment at 46deg the saw was bang on the money again...

none to shabby

no pictures as no camera at the mo..

 

[Julian Tracy]

Mine is a USA unit and the scale is exactly the same at the pics.  Problem isn't when setting it at 0 or 45, those have stops and we can assume they are pretty much on the ball.

But, the fact that when at those stops, the scale does not read at 0 or 45 means that at any other setting, we can not be assured of an accurate angle setting.

Of course, ANY bevel setting on a circ saw is prone to parallax errors and general in-accuracy inherent to the tool, but the fact that there's no way to calibrate it or adjust the pointer somehow is odd.

And - my impressions are partly based in comparison to my TS55eq saw, which is markedly better in terms of a semi-accurate reading possible.

Julian

 

[Peter-kenny]

Yea I agree I think the ts55 Is a way better saw and if I new the scale was going to be this far out I would of kept the ts55 and not bought the new req... I'm not angry I'm just disappointed ha... I was looking at the saw today is there any way of adjusting the scale????

 

[Ben H]

It will be interesting to see if this changes with the new production run.  I have intentions of picking one up in Nov, but may wait to see if this has been addressed.

 

[Steamer]

I had been waiting to order the TS55REQ, but based on what I'm reading here, I might order the EQ. The bevel accuracy is way more important to me than the other enhancements. 

 

[greymann]

As I have been reading this and looking closely at the pictures, something wasn't adding up when people were talking about just adding a shift to get your setting in between 0 and 45.  I finally saw the obvious.  Assuming the saw cuts 0 and 45 accurately at the detentes, the spread in the scale is nearly 47 degrees.  This makes it unlikely that it can be fixed by adjusting some screws.  You would have needed it to be -1 and 44 on the scale for that to work.  It also makes it very difficult to set an intermediate angle with out doing the math.

For the money they ask, this seems like a much more serious defect than it first appeared. 

Dick

 

[Charles_cz]

Hi guys,
Is this problem on just few pieces or is this design flaw that affects all TS 55 REQ?
TS 55 is on my list but this thread concerns me a bit.
I would expect best for premium price..

 

[duburban]

for me, all signs point to this factor built into all saws. as long as you can return the saw to zero finding dead specific angles is possible with trial and error.

 

[NYC Tiny Shop]

Footstool...that blade looks a little dirty.  [huh] That would set it off by .2 of a degree or more, no?  [blink]. If not, Festool USA will make it right. They are one of the best things about owning a Festool.

 

[Charles_cz]

As happy new Festool owner I was just about to purchase another tool to accompany  my new Kapex and RAS 115.
TS 55 REQ was on the list next since the recall situation is over until I stumbled on following thread regarding the bevel accuracy and inability to adjust it.

I like new features but the bevel accuracy is important to me as well.  It looks like it is not isolated to UK as members from US reported same issue.

So my questions are:
 
1. Is that something that has been addressed?
2. Is Festool aware of that and correcting it if it is really issue that affects more units?

  I hope REQ owners can give their input as well..

  Thank you.   

 

[Administrator_JSVN]

Charles, I merged your post with the existing topic to keep everything in one place.

Not to dismiss or diminish the comments of those in the thread, but I only see a single person in the US who actually owns the saw and says there is a problem, Julian Tracy, unless I've missed others. Aside from that, I see a lot of speculation and concern from people considering the purchase of the saw. To that I suggest buying the saw and using it first hand. We have a 30 day return policy and a 3 year warranty that covers any issues if you decide it doesn't meet your expectations.

I have commented in the thread a few times once already but let me address this again.

The TS 55 REQ, to the best of my knowledge for those units sold in the US/Canada, does not have a problem. I spoke with our service department about this to confirm that there weren't complaints or issues from customers being reported.

The bevel gauge can be adjusted, but when you move it, it will move the whole scale. In other words, you can't adjust the upper end of the scale without it effecting the lower end.

The REQ, unlike the TS 55 EQ, has positive detents only on the rear of the saw. The EQ had them in the front and rear. The reason, I suspect since I'm not part of our engineering team, is due to the addition of the detent override that allows you to go -1 and up to 47 degrees. Since there's not a positive detent in the front of the saw where the scale is, I assume that something like the weight of the motor could cause the base to flex and pull the saw slightly past 45 when it hits the detent in the rear. My recommendation if you experience this would be to hit the detent in the rear of the saw, lock the rear knob, align the pointer in the front of the saw to 45 and then lock the front knob to ensure the most accurate angle setting possible.

Shane

 

[Charles_cz]

From this thread  ->  "So, if someone needs me to answer a questions or comment on a topic, please post in the Ask Festool section"

  So I did to get official answer... 

Obviously we hear most of the time from people with problems. I just wanted to make sure it's not design flaw that affects all units. From reading this thread it looks like nobody is saying "My saw doesn't have that problem".

I understand some people may not pay attention to it or it's not big deal for them.

Yes, I can try it and return it but I will be paying for shipping.  That said I am trying to figure out what the situation is on this issue.

Are there any owners of TS 55 REQ that check into this and their saw is where it should be on this issue?

I am not trying to be picky but I am trying to make informed decision before ordering.

                Thank you..