TSO Products Bench Dog Double Grove Product Review

[sancho57]

@ afish

If a product was sold out of tolerance then simply immiting the mistake and saying they issued a refund is all is required.  The item should have been returned and verified for accuracy and a short response from the seller if they were found to be within tolerance.  Im sure TSO would have refunded the posters money even if they were returned and found to be good. 

There was noproof that the dogs were out of tolerance. TSO didnt dispute it either way and refunded the guys money.
IMO the guy holes on his "MFT" (we dont know if it was a actual FT MFT or a homemade self drilled one) was out of tolerance.

Tell me, what is the tolerance for a MFT hole?

You bought yer after market bits from a sub supplier a "third party vendor"  should of went to a dealer like timberwolf and you wouldnt of had that problem.
Old Mexican saying, "Cheap cost you more"

 

[afish]

@ afish

If a product was sold out of tolerance then simply immiting the mistake and saying they issued a refund is all is required.  The item should have been returned and verified for accuracy and a short response from the seller if they were found to be within tolerance.  Im sure TSO would have refunded the posters money even if they were returned and found to be good. 

There was noproof that the dogs were out of tolerance. TSO didnt dispute it either way and refunded the guys money.
IMO the guy holes on his "MFT" (we dont know if it was a actual FT MFT or a homemade self drilled one) was out of tolerance.

Tell me, what is the tolerance for a MFT hole?

You bought yer after market bits from a sub supplier a "third party vendor"  should of went to a dealer like timberwolf and you wouldnt of had that problem.
Old Mexican saying, "Cheap cost you more"

Do you understand the definition of "IF" ?  I NEVER said there was proof the dogs were out of tolerance... Please quote me and show I said that.  It doesnt really matter if the dogs were out or the top was out.  That was not the point.  The point of my post was that if a company only posts positive reviews that isnt right and I also said I wasnt saying TSO did or didnt do that.  Somehow you didnt choose to quote me on that. 

I was never discussing the tolerance of a MFT hole.  However if a product specs a size I would expect said product to be very close to said spec.  I dont buy a 1/4" drill bit to drill a 3/8 hole. 

Yes I did buy my bits from a 3rd party supplier not sure what that makes you think it was a sub supplier.  You have no idea who sold me the bits so you are once again making an assumption you have no knowledge of.  I clearly stated that I purchased the bits because I wanted to test them out. So you once again missed the point.  not sure why you are having trouble. Perhaps its my fault so I will say it real clear

REVIEWS SHOULD NOT BE EXCLUDED JUST BECAUSE THEY ARE NEGATIVE BY ANY SELLER

FOR MYSELF ITS NOT JUST ABOUT THE MONEY BUT THE TIME AND TROUBLE TO SEND ITEMS BACK

IF A SELLER GETS A NEGATIVE REVIEW THEY SHOULD STILL POST IT AND OFFER A SIMPLE EXPLINATION OF WHAT THE PROBLEM WAS AND HOW IT WAS FIXED.

ONCE AGAIN NEVER SAID TSO DID OR DIDNT DO THIS!!!!!

hopefully you grasped it this time. 

 

[semenza]

Seems like a good time for some chill pills all around.

     
  Seth

 

[afish]

Just a quick update on my CMT bits.  I recieved a message that another one is being sent out today and no need to send the bad one back.  So, to me the seller did whatever they could to make it right. Sure it would have been great if it didn't happen in the first place but Sh*! happens. I've been around long enough to know nobody is perfect.  It's unfortunate for both parties and they probably lost any profit they would have made but I won't be scared to order from them again in the future, and they turned a potentially bad review into a good review.  At the end of the day that's all anyone can ask for. Leave honest reviews and post even bad reviews I will have even more respect for a seller who does.

Peace out.

 

[sancho57]

Seems like a good time for some chill pills all around.

     
  Seth

True thanks for the reminder. I was just going to copy and paste his post to remind him what he really said, but I won't. Not worth the aggravation.

Is there a ignore feature here where we can choose to ignore some peoples post?

Just Curious

 

[afish]

Seems like a good time for some chill pills all around.

     
  Seth

True thanks for the reminder. I was just going to copy and paste his post to remind him what he really said, but I won't. Not worth the aggravation.

Is there a ignore feature here where we can choose to ignore some peoples post?

Just Curious

Because you can't.  I never once said TSO did or didn't sell anything out of tolerance or didnt post a review. Period. In fact I was very clear that TSO seems to stand behind their products. 

and I wish

 

[sancho57]

[member=74462]Wood_Slice[/member]

On another review you said

Long time admirer of Festool products in particular the Domino. A few months ago came accross a deal on craigslist for a MFT3. Got it, disinfected it, cleaned with soap and water (not the top), put it back together, bought a parf guide mark 2 and made a new top. Well excitement kept flowing so bought the clamping elements.

I was not aware but once i placed them on the MFT top and secured a plywood piece it lifted the plywood from the clamp side about 1/8” to 1/4”. Wow was not a fan of that at all. Second i found that the clutch reallllly digs into the bar and leave marks which in turn destroy the plastic once it moves back and fort and will become super lose

That explains the outof tolerance of these TSO dogs.

 

[sancho57]

Seems like a good time for some chill pills all around.

     
  Seth

True thanks for the reminder. I was just going to copy and paste his post to remind him what he really said, but I won't. Not worth the aggravation.

Is there a ignore feature here where we can choose to ignore some peoples post?

Just Curious

Because you can't.  I never once said TSO did or didn't sell anything out of tolerance or didnt post a review. Period. In fact I was very clear that TSO seems to stand behind their products. 

and I wish

No wonder all the old timers have left this site.....

 

[semenza]

  A lot of fuss and arguing over someone posting their review of a product. Basically posting their opinion of a product and their interaction with the manufacturer. Which ultimately it seems that the OP was not satisfied with the product but was , in the end, satisfied with the manufacturer issuing a refund. Nothing wrong with posting about an product / company experience.    In fact that goes on all the time on FOG and is generally welcome information and input. Good, bad, or indifferent. Readers can respond and make up their own mind.

  But the argumentative bickering needs to stop.  Lot of blowing out of proportion over details. Details matter but no reason to be at each others throats over it.

  EDIT- I see the OP has added a follow up in the initial post. Looks a like it was a very positive outcome.

Seth