Uneven cut with EHL 65E

[Jimarnold126@gmail.com]

Has anyone had problems (hopefully and a solution) with their EHL 65 cutting considerably deeper on one side than the other?  My first job with my new planer is on table legs for extremely figured walnut.  I was truly socked at how smoothly it cut with no tearout on this difficult piece.  But after two passes I checked the piece for square and it was considerably deeper on the left (looking from the back) than the right.  I checked the manual for an adjustment and finding none in the manual or on the machine I removed the knife, checked for burrs (none) cleaned the still-pristine slot, and reassembled the knife.

It was still cutting unevenly.  I changed blades but that didn't help.  I was using the 90 degree fence so I checked that and it is dead nuts square.  Both pattens, front and back, are tight and seem secure.  Placing the plane upside down I checked the blade with a straightedge and sure enough the left is much higher than the right.

If there is a quick easy adjustment that I just plain missed, I'm happy to look dumb if someone can point it out to me.  As is, the machine is so far off that it is unusable.  Any suggestions would be much appreciated. 

Jim

 

[Administrator_JSVN]

Jim,

Sorry to hear about your issues with the EHL. Honestly, I don't know enough about the EHL to offer assistance but would highly recommend that you contact the service department tomorrow. Their number's below in my signature. Alternatively, send me a PM or email (sho@festoolusa) with your contact details and a convenient time and I'll have someone contact you to help out.

Shane

 

[Ken Nagrod]

I had this issue with the bigger 850.  It's the blade slot in the drum.  Festool will probably just send you out a replacement drum.  Just make sure you go through all the checks again and if not satisfied, ask for a whole new planer.  From my experience, Festool took care of the problem and I don't see why you wouldn't get the same great service.  Just give them a call tomorrow.

 

[Jimarnold126@gmail.com]

Fixed!

I called Festool this morning and they authorized a replacement at the Matthews, NC Woodcraft (great!! store, by the way) where I bought it.  Took about 10 minutes, that I spent buying more Festool stuff. 

What terrific service.  I broke the new one in after work.  What a slick tool!  It cuts unbelievably smooth and is 100% level. 

 

[Administrator_JSVN]

Thanks for posting a follow up, Jim. Glad that you're all set now. And, our planers provide an exceptionally smooth cut.