Hi, there a few festool accessories that I would love to buy that are just sold in the UK and Europe and I was wondering if anyone knew of any sites from the UK or other European countries that will ship to the USA as all the ones I have found don't have the US as a shipping option. Tyler
Any UK or European sites that will ship accessories to the USA?
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ear3
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[member=57769]TylerC[/member] Does this also include NAINA items? Not tools, but accessories. I ordered mfs gear from across the pond when that was fazed out here. Also ordered 100 grit granat for the rts, which for whatever reason is not sold in us. Also the suction reducer and a few other items I'm forgetting at the moment.
Both for safety and compatibility reasons, we strongly advise against purchasing tools from a country other than the one that you live in. In fact, US and Canadian dealers are not allowed to sell tools outside of their own country, and non-NA dealers are not supposed to sell to NA customers. I recognize that people often do this regularly, but we don't recommend it.
Dovetail65 said:
Unless you are privy to dealer agreements and their conditions that were signed by dealers throughout the various countries in the world the is no way you really know and furthermore know what the penalties are.
Now whether or not Festool worldwide wants to enforce those agreements is another point. It appears that they are getting looser in their enforcement versus years ago. That would be a major shift in the ideology of setting up dealers and protected areas of operation nationally (meaning that one could't sell outside their nation).
Peter
Peter
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Dovetail65 said:
True.
All Festool dealers anywhere are bound by such rules. Festool sets for every dealer in every market where they can sell and where not.
Of course many dealers do not follow these rules. Often Festool does not find out. But if they do, in the worst case they will cancel the dealership.
"Now whether or not Festool worldwide wants to enforce those agreements is another point. It appears that they are getting looser in their enforcement versus years ago. "
Peter - then how do you explain Aixminster's relatively quick reversal to not shipping Festool gear to NA ?
The most logical explanation is that Festool put the heat on them.
Peter - then how do you explain Aixminster's relatively quick reversal to not shipping Festool gear to NA ?
The most logical explanation is that Festool put the heat on them.
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ear3
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I understand [member=57769]TylerC[/member] -- but again, is this a blanket ban on selling everything made by Festool, or does it just apply to power tools? As the OP mentioned in a follow up post, he's only looking to get some NAINA accessories.
TylerC said:
Guess I am confused - again.
So are you saying I can no longer purchase Festool router bits and other accessories that used to be sold in the US from other countries? Sounds like a slap in the face if true. I have been purchasing my router bits from England and will be not happy if I can't continue to do so. Just because Festool USA doesn't want to carry bits and pieces any more doesn't sound like a good business practice to prevent us from purchasing them elsewhere.
So are you saying I can no longer purchase Festool router bits and other accessories that used to be sold in the US from other countries? Sounds like a slap in the face if true. I have been purchasing my router bits from England and will be not happy if I can't continue to do so. Just because Festool USA doesn't want to carry bits and pieces any more doesn't sound like a good business practice to prevent us from purchasing them elsewhere.
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Sounds like the conditions are ripe for a Festool underground market.
I would never condone or participate in one, I'm just not that committed
to Festool that I gotta have everything made by Festool or that I am only
willing to use Festool accessories. I am happy to use other brands where
Festool chooses not to make their tools or accessories not available to me,
that is Festool's loss not mine as I see it.
But these are the type of conditions that lead to gray or black market sales
of many types of goods, such as guns, drugs, and other controlled items.
I would never condone or participate in one, I'm just not that committed
to Festool that I gotta have everything made by Festool or that I am only
willing to use Festool accessories. I am happy to use other brands where
Festool chooses not to make their tools or accessories not available to me,
that is Festool's loss not mine as I see it.
But these are the type of conditions that lead to gray or black market sales
of many types of goods, such as guns, drugs, and other controlled items.
1) Authorized Festool dealers are not supposed to ship outside of their respective country, be it US, UK or Germany. It is in their contract. Right or wrong, it is what it is and has been this way for a long time. This does not apply to resellers.PeterK said:
2) If you purchased from abroad your dealer was in violation of that contract.
3) If you disclose your foreign dealer, you may: a) get him/her in trouble with Festool, and b) lose your source.
4) A website owned by Festool (FOG) is not a place to discuss braking company's rules.
Svar said:
I agree. Although dealer agreements vary from country to country, this is not something that we condone. As a customer, you're free to do as you like. Just know the risks. We wouldn't be in the business of limiting our potential sales unless it was in the best interest of our customers, our dealers and ourselves.
We normally remove threads like these, but I wanted to use this one to explain and clarify a bit. Therefore, now is a good time to lock the thread. Thanks for your understanding.
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