Brand new domino, stuck bit

[Df1k1]

I was really excited to receive this last week.  When the Cardinal/Panther game went black on us in south florida today (local FOX affiliate and AT&T are in some sort of disagreement and they pulled the plug on the station yesterday.  Unbelievable!) I decided it was a perfect time to really use the machine and figure out all the nuances and particulars (had read A LOT on this forum and watched numerous videos on it).
Unfortunately, I only got as far as a few pages in the manual when I decided to check out the ease of cutter removal..Um, not so easy.  In fact, impossible.  The 5mm cutter that was supplied with the Domino was put in with super human strength.  I did everything I could to remove it but it got to the point that I was afraid I'd damage it if tried any other way (including break free, larger wrenches, etc).  So, back to Amazon it goes.

I'm really a fan of Festool (TS55, MFT, Midi vac, etc) but kind of disappointed.  I know stuff happens and the world isn't perfect but I wonder if anyone else has had the same experience

Thanks much

 

[NL-mikkla]

Yep, same here.
But with me it was when I switched cutters time and time again and suddenly the number five was tight as ......
Was also afraid of breaking stuff, but finally it came loose with lots of frustrated no or never power

 

[Df1k1]

Im sure if I had more comfort with the machine and after numerous cutter changes under my belt I'd keep at it.  But brand new?  Had to draw the line at using vice grips and a hammer! (especially after reading some threads that too much force can knock the machine out of calibration)
But kudos to Amazon (and maybe Festool, not sure how this whole return thing on Amazon works as I've never done it before) I"ve already received notice that my new Domino will be here Tuesday

 

[dltflt]

Just remember when installing the bits they only need to be barely tightened. If crank down while installing you will have a hard time getting it off.

 

[Sparktrician]

Go to an auto parts store and get a small tube of Permatex Anti-Seize Lubricant.  Wipe a small amount on the threaded shank of the DF 500, and also take a Q-Tip and run a small amount up inside each of the bits to ensure that all thibe bits get a good and adequate amount.  Also be sure to use a quick wipe on the shoulder of the threaded shank.  Put the bits on with only finger pressure and using anti-seize lube, and you'll be good to go. 

 

[Df1k1]

Awesome advice from all. When I get the new machine and I get the original cutter out I will be sure to only finger tight and do what everyone has recommended. Odd how it came from the factory so tight but oh well

 

[NL-mikkla]

I also put anti seize lube on all the bits and thread, works oke.
The cutter will tighten itself when used so hand tight's enough.
Strange that it happend on a new machine, could be a temperature issue, but who cares you get a new one!

 

[joiner1970]

Mine was the same I just kept trying and the cutter suddenly undid. Maybe if you kept it in the warm for a while it would've undone easily we'll never know.

Good luck with your new one. I've never had to use anything on the threads on mine but I do make sure I don't tighten the cutters too tight as others have said.

 

[sancho57]

What Don said, I use the wrench to tighten the cutter, but its just snug to where it just stops turning with no real force even then the bits take a effort to remove.