Consolidated Q&A for TS 55 REQ Tracksaw
- Thread starter bhubbard
- Start date
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- Jan 22, 2007
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- 8,426
Debug said:
If you walk into a store on May 1st, you can take it with you. If you order online, dealers ship no sooner than May 1st.
. Let the wait begin for my first Festool, great way to start the journey.
The crystal ball says you will have fun!
Peter
Peter
Called my NorCal Woodcraft today to see if my preheld REQ was there yet...no, not yet. So I guess you can't go in and get one on the 1st like I'd hoped. I'm told they are getting 2 and my name is on one of them.
Update...
Just got word that my saw is ready to pick up today, Friday. I'll pick it up tomorrow.
Update...
Just got word that my saw is ready to pick up today, Friday. I'll pick it up tomorrow.
Paul G said:
For me too in form of nice fat refund from Uncle Sam. Trouble is, THE BOSS LADY saw it first and has plans. [crying] I am hoping enuf left over for either the 55 R or the small domino. [unsure]
Decisions-decisions-decisions [scratch chin]
Tinker
kevin.willis
Member
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- Sep 14, 2012
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- 1
I was recently in Woodcraft looking for the new 55 and was told it was off the shelf due to a recall. When will it be available again?
Brice Burrell
Member
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- Mar 13, 2007
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kevin.willis said:
No word yet, check back here every so often to find out.
Hey Kevin - Welcome to the FOG! As Brice said - come back often.
Peter
Peter
Is this going to end up effecting every U.S. REQ out there? I ask, only because as of yet, I haven't experienced the issue and I hate to have to send in my REQ to fix what isn't happening. Still, if I'm told that every REQ has the potential by nature of it's engineering, then I guess I'll have no choice. Guess it's all yet to be determined.
darita said:
I might come across here as being rude here, and I apologize in advance for this:
If you haven't gotten the message yet - if you have a TS-55REQ and live in North America:
"Festool has notified the Consumer Product Safety Commission (CPSC) and Health Canada of a potential problem with the plunge mechanism on some TS 55 REQ Plunge-Cut Track Saws. While investigation is continuing, Festool, in cooperation with the Consumer Product Safety Commission (CPSC), intends to recall affected units. If you have a TS 55 REQ Plunge Cut Track Saw, please discontinue use immediately and call Festool directly at 1-855-784-9727."
Stop the being on the fence post, stop wondering why, stop wondering if, stop hoping for a better deal, - just pick up the darned phone and call.
Peter Halle - Moderator
Peter,
I got that message and have called Festool. The end result was that my name and number were put on a contact list to be contacted when a fix had been found. That way, I would be without my REQ for the least amount of time. Honestly, that was the end result of my discussion with the Festool CS person and it seemed reasonable to both of us at the time. I'm just going by my direct contact with Festool.
I got that message and have called Festool. The end result was that my name and number were put on a contact list to be contacted when a fix had been found. That way, I would be without my REQ for the least amount of time. Honestly, that was the end result of my discussion with the Festool CS person and it seemed reasonable to both of us at the time. I'm just going by my direct contact with Festool.
Brice Burrell
Member
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- Mar 13, 2007
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- 7,386
darita said:
I think the potential problem with a post like yours is that it might cause speculation here on the forum and Festool can't allow that. I believe Peter was trying to head that off before it got to the point of yet another locked thread.
- Joined
- Jan 22, 2007
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- 8,426
mrboult said:
Obviously, due to power requirements, tools for North America are manufactured in separate runs from other international tools. I don't know if this was isolated to a single production run.
If anyone thinks that their tool is not operating as intended, they should stop using it immediately and call their local Festool service department. This is not just in the care of the TS 55 REQ, but any tool.
Shane
Only had one question, but now I have two. [tongue]
Do you have to use the track or can this also be used like a regular circular saw (free hand)?
Is the recall the reason all the dealers are waiting for Oct. 23? All the new ones will have the fix?
I've been wrestling with that little man who has no willpower and it looks like I'm going to lose. [doh]
Do you have to use the track or can this also be used like a regular circular saw (free hand)?
Is the recall the reason all the dealers are waiting for Oct. 23? All the new ones will have the fix?
I've been wrestling with that little man who has no willpower and it looks like I'm going to lose. [doh]
The Coach said:
You can use them without the track. In fact the REQ has a dual depth scale for on track off track use. A rip guide is also available. Personally I don't like using it off the track. The plunge and retract can be troublesome with out the track. Don't let that stop you from getting one.
Seth
