Festool tools to purchase in order of priority

[ChuckM]

Snip.

Woodworking does involve skills, sometimes seemingly small steps of technique or use of a new combination of accessories benefit from a bit of help [smile]

Hans

The skill factor is often as important as, if not more than, the tool itself!

 

[MikkelF]

I have the full TSO parallel edge guide and 2 x of their squares,  can't say I am too happy with the system.

what aren't you happy about with the TSO system?  I've heard of a few examples on this forum where less than desirable results were produced but for the most part it is a highly rated system.  Asking also since I've been interested in buying into the system myself.

Im ready to sell mine, just PM me - I have the whole set as well and have the same issues as the OP.

[member=69715]MikkelF[/member]  and [member=79993]Boski[/member] :
if you will give us the opportunity to help you, the odds are in your favor that we can help overcome whatever obstacle is on your way.

If you do not get satisfactory results with your TSO brand tool, we will go out of our way to provide a helpful outcome which can include a refund if you communicate directly with us and, if necessary, escalate the issue to attention "Hans" via email to info@tsoproducts.com

include your full name, phone number and email address so we can connect.

Woodworking does involve skills, sometimes seemingly small steps of technique or use of a new combination of accessories benefit from a bit of help [smile]

Hans

Hi Hans,

I much appreciate you reaching out to me and Boski. I will be more than happy to try and see if we can find a solution together to my issues I experience with the system. I'll email you and hope we can get me back on track as a happy tso client ;-)

 

[Boski]

I have the full TSO parallel edge guide and 2 x of their squares,  can't say I am too happy with the system.

what aren't you happy about with the TSO system?  I've heard of a few examples on this forum where less than desirable results were produced but for the most part it is a highly rated system.  Asking also since I've been interested in buying into the system myself.

Im ready to sell mine, just PM me - I have the whole set as well and have the same issues as the OP.

[member=69715]MikkelF[/member]  and [member=79993]Boski[/member] :
if you will give us the opportunity to help you, the odds are in your favor that we can help overcome whatever obstacle is on your way.

If you do not get satisfactory results with your TSO brand tool, we will go out of our way to provide a helpful outcome which can include a refund if you communicate directly with us and, if necessary, escalate the issue to attention "Hans" via email to info@tsoproducts.com

include your full name, phone number and email address so we can connect.

Woodworking does involve skills, sometimes seemingly small steps of technique or use of a new combination of accessories benefit from a bit of help [smile]

Hans

Morning Hans,

I have reached out to your Customer Service team and included FAO Hans in the email a few weeks ago and included pictures.

I can re-send the email if that will help?.

Many Thanks

M

 

[TSO_Products]

I have the full TSO parallel edge guide and 2 x of their squares,  can't say I am too happy with the system.

what aren't you happy about with the TSO system?  I've heard of a few examples on this forum where less than desirable results were produced but for the most part it is a highly rated system.  Asking also since I've been interested in buying into the system myself.

Im ready to sell mine, just PM me - I have the whole set as well and have the same issues as the OP.

[member=69715]MikkelF[/member]  and [member=79993]Boski[/member] :
if you will give us the opportunity to help you, the odds are in your favor that we can help overcome whatever obstacle is on your way.

If you do not get satisfactory results with your TSO brand tool, we will go out of our way to provide a helpful outcome which can include a refund if you communicate directly with us and, if necessary, escalate the issue to attention "Hans" via email to info@tsoproducts.com

include your full name, phone number and email address so we can connect.

Woodworking does involve skills, sometimes seemingly small steps of technique or use of a new combination of accessories benefit from a bit of help [smile]

Hans

Hi Hans,

I much appreciate you reaching out to me and Boski. I will be more than happy to try and see if we can find a solution together to my issues I experience with the system. I'll email you and hope we can get me back on track as a happy tso client ;-)

Hello Mikkel,
and thank you for your email to info@tsoproducts.com "attention Hans". This creates a record in our customer service system under Ticket # 13703 which has now been assigned to me.
Look for an email answer directly from me momentarily this Monday afternoon July 3, 2023.

Hans