Is there a problem with E-Mail notifications?

[six-point socket II]

Hi!

I'm wondering if there's a problem with E-Mail notifications? Server hiccup?

I'm not getting any for the last couple of days while my e-mail seems to work fine in general.

Thank you for checking! [member=57769]TylerC[/member] [member=101]Festool USA[/member]

Kind regards,
Oliver

 

[TylerC]

I haven't noticed a change in my notifications. Is anyone else experiencing this?

 

[GoingMyWay]

I've been getting email notifications.  I use Gmail and did notice that yesterday one of the notifications somehow got filed under the Promotions tab, where as they usually come into my Primary tab.

 

[six-point socket II]

There seems to be a problem with the E-Mail address/provider I use here and on a couple of other forums. As I'm not getting notifications from any forum currently.

Sorry.

Kind regards,
Oliver

 

[harry_]

I seem to not be getting notifications as well

 

[Tooms]

Hi

it is because festool forum has an error in the config of the antispam function there is called SPF

They are sending mail out from IP 52.50.75.238
Clip from mail header "Received: from ec2-52-70-75-238.compute-1.amazonaws.com ([52.70.75.238] helo=festoolownersgroup.com)"

but the SPF settings only list micrsoft office 365 and NOT the amazon host there is running the forum.
see SPF check here:https://mxtoolbox.com/SuperTool.aspx?action=spf:festoolownersgroup.com&run=toolpage#

The correct SPF string will look like this:
"v=spf1 include:spf.protection.outlook.com ip:52.50.75.238 -all"

I have post details for it here on 8 jan.http://festoolownersgroup.com/feedback-on-administration/e-mail-notifications-has-spf-error/

 

[six-point socket II]

Thanks! That explains it - especially since some don't have problems. Their mail host simply doesn't check the SPF record/ allowed servers. For a lack of better words/ knowledge on my part.

But I know mine does.

Again, thanks for finding this!

Kind regards,
Oliver

 

[harry_]

but who fixes it? Is it something that I have to do or something on the FOG end of things?

 

[Tooms]

It is the admin/owner of the domain festoolownersgroup.com there has to change the DNS record for SPF

From:
"v=spf1 include:spf.protection.outlook.com -all"

To:
"v=spf1 include:spf.protection.outlook.com ip:52.50.75.238 -all"

So nothing you can do other then wait for admin to fix it.

 

[peter halle]

It is the admin/owner of the domain festoolownersgroup.com there has to change the DNS record for SPF

From:
"v=spf1 include:spf.protection.outlook.com -all"

To:
"v=spf1 include:spf.protection.outlook.com ip:52.50.75.238 -all"

So nothing you can do other then wait for admin to fix it.

[member=57769]TylerC[/member]

Peter

 

[TylerC]

It is the admin/owner of the domain festoolownersgroup.com there has to change the DNS record for SPF

From:
"v=spf1 include:spf.protection.outlook.com -all"

To:
"v=spf1 include:spf.protection.outlook.com ip:52.50.75.238 -all"

So nothing you can do other then wait for admin to fix it.

[member=57769]TylerC[/member]

Peter

I've sent this to our IT team to look into.

 

[harry_]

Thank you to the powers that be.

My email notifications are now working again

 

[TylerC]

Thank you to the powers that be.

My email notifications are now working again

Yes, these should be working again as of this afternoon.

 

[Tooms]

[member=57769]TylerC[/member]

Sorry, seems there was an typo...

Because i sent you the string with typo, now there is an error in the string...
See here:https://mxtoolbox.com/SuperTool.aspx?action=spf:festoolownersgroup.com&run=toolpage

Incorrect one "v=spf1 include:spf.protection.outlook.com ip:52.50.75.238 -all"

Has to be "v=spf1 include:spf.protection.outlook.com ip4:52.50.75.238 -all"
Note ip has changed to ip4

For detailes on syntax, please read this page:http://www.openspf.org/SPF_Record_Syntax

Sorry about the wrong string  [embarassed]

/Tooms

 

[Tooms]

[member=57769]TylerC[/member]

Still has error, hope that you some day can fix it.

 

[semenza]

  [member=101]Festool USA[/member] 

  Can this be looked into please?

Seth

 

[Tooms]

it is still not fixed.
Seehttps://mxtoolbox.com/SuperTool.aspx?action=spf:festoolownersgroup.com&run=toolpage#

Clip------------------------------------------------------------
incorrect one "v=spf1 include:spf.protection.outlook.com ip:52.50.75.238 -all"

Has to be "v=spf1 include:spf.protection.outlook.com ip4:52.50.75.238 -all"
Note ip has changed to ip4
Clip------------------------------------------------------------

 

[ScottW]

Good morning.

I've corrected the DNS issue.  Many thanks to [member=69444]Tooms[/member] for the assistance and to everyone involved for bringing this to our attention.

Please allow roughly 60 minutes for the changes to take effect.

Regards,
-Scott

 

[Tooms]

Hi

it is better but not correct, seems the mails are from 52.70.75.238 and not 52.50.75.238 as the SPF says..

clip from header: "Received: from ec2-52-70-75-238.compute-1.amazonaws.com ([52.70.75.238] "

Looks like an type error happen......................

The todays correct SPF string will look like this:
"v=spf1 include:spf.protection.outlook.com ip4:52.70.75.238 -all"

 

[ScottW]

[embarassed]

This was my mistake.  Sorry about that. Again, thank you very much [member=69444]Tooms[/member]!

-Scott