Hi
Due to travel I haven't been able to contribute to this thread as much as I would normally do. I am away again to Nuremberg next week also.
This started many pages back with JMB sending his Kapex in for repair - out of warranty. I asked the service team to write up a report before the quote. The Kapex had been opened up various wires removed from position and I think cut or trapped (will have to double check that)....the report is on my desk. This meant to diagnose the fault it had to be re assembled - time = money hence the higher quote and from there the Kapex has taken a real thrashing on here. If sending a machine in for repair to a service centre do not open it up - if out of warranty a charge will be made, at least in the U.K and remember Festool is a business.
Festool U.K receive Kapex in for service/repair in many different states of condition. Some, believe me do not resemble a Kapex when they arrive and have been used to cut all manner of materials including steel with grinding discs, Quartz with diamond blades, and even used with blades that literally have no teeth left - I use these blades on dealer training courses to show what is or is not good practise.
The thread has gone through many different scenarios and comments all of which have been taken on board, that I can assure you has been fed back.
If commenting then please try and avoid smart side swipes at the company and others as these comments achieve nothing as it would also achieve nothing in face to face conversation. If the forum is to remain a place for accurate succinct information then this should stop.
The Kapex is the best SCMS available in the market currently for accuracy, extraction, portability and has been for approx 9 years.
The fact that a competitor, Metabo, has decided to release a SCMS that has many similarities to the Kapex and Sym 70 shows that Festool leads the way for innovation and design and I would say it is a compliment to Festool that this has been done.
If you doubt the Kapex then do not buy but if you want accuracy, extraction, portability and the warranty policy then buy one and enjoy the benefits - Kapex is a money maker for the trades and it will repay the cost many times, the same as many other Festool machines such as of course the T.S.55......again the first and still top in its class.
As I have met many of you around the U.K at the bigger exhibitions and also in Europe you know I am more than happy to talk Festool or trade topics and also any issues you may have.
rg
Phil