I think I'd like to see a few things:
-Someone in here mentioned the "Missing Manual." For the love of God, this would be invaluable. I'd love to collaborate with some people in here on putting together such a thing if Festool won't. (Hopefully with Festool's blessing, but an "unauthorized," volume would probably benefit them as much as it would us, once the unwashed masses were made to understand why the system is so powerful.) Not that I don't get a lot out of coming in here, but I think it's easier sometimes to organize things by chapter, and explain everything concisely, than to have to root through threads that occasionally get sidetracked.
Festool's manuals normally leave a lot to be desired. It took me a LONG time (as you'll read in a minute) to really be able to wrap my head around the MFT.
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-A sales manual. I worked for Woodcraft for 2 years, and while I did what I could to be a decent salesman, there were some key concepts that just weren't really covered in the catalog, or other printed material. One or two of our guys got to go to Festool School, but if the Festool instructors have the material to teach, why don't they send out the material in print? I'm a pretty intelligent guy, but it took me coming in here to really understand the versatility of the MFT table. I know it's more than just a "table to work on." And I know that good tools usually sell themselves. But even with 2 MFTs set up in the store or demonstration purposes, it was hard to explain to people what was really going on with this thing.
The Drill, for example, was an easy sell. The chucks all speak for themselves, and it's clear why they're useful, and what they're useful FOR. It's harder to sell something like the MFT, because it both encourages and demands creativity with regard to work practices. Explaining the virtues of such a platform (pun intended?) without being able to show off some of the working methods that have been developed by other people, can be a real challenge.
It's a typical retail experience: "You can really do a lot with this table." "Like what?" And from there, lacking video or photographic references, it's hard to explain to so many customers, in words, what versatility means to them. Some people get it right away. Others come to see the light, gradually. But so many of them see an expensive line of tools, and they aren't willing to wrap their head around why they should buy what they see as a simple folding table from such a company. (Yes, I know, Festool makes wonderful stuff... you don't have to convince me. But it was harder for me as a salesman to convince the uninitiated, without some simple visual aids.)
So many other companies, if they have a really unique feature, or a really clear selling point, will go to extraordinary lengths to tout such a thing. I'm not asking for a multimedia, filmed in HD package sales course. But I think that if Festool is going to branch out to Rockler and Woodcraft, the sales guys would benefit from something that goes a little bit farther than their tool manuals and catalogs normally cover. Even Kreg has a VHS tape on how to use a pocket hole jig, and we'd leave that playing on a TV in the store. Nothing from estool, that I ever saw, on the MFT.
I'm not in the retail game anymore, so this really wouldn't benefit me. But I think it would be wonderful for the benefit of their vendors if Fes would take the time to put together something that will help the sales clerk to better understand all of the virtues and selling points of the tools he sells. I did the best I could to sell what I thought was a great line of tools, but it was clear that the regional sales rep knew a whole lot more. And he only came by every so often.
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-Jig development kit. This sounds like a dumb ass idea, I know, because most of us make our own. But after hearing about the SDK for iPhone, I've been pondering something similar for this. But I think a hole spacing drill jig to match the spacing on the surface would be good, to be able to drill properly spaced holes in set up blocks, for dowel placement. Other jigs for critical spacing, like hole spacing from the bottom edge of the rail to the T-slot would be helpful. A setup guide block to match the new V-groove angle setting, so we could make quick rips with the TS to make alignment strips for new homemade jigs might be nice. I'm sure there's more, but those are what come to mind.
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-I'm still waiting, like everyone else, to hear how the height issue is actually going to get solved. I can make blocks, obviously, but why have to hassle with those? Even a simple tube and foot with a thumbscrew that slides over the end of each leg and locks into place that way would be better than a block. All my roller stands use them for height adjustment, it could work here. This would also be a great fix for those with really wonky floors.
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As with other folks, my MFT buying has now been postponed.