Missing parts

[ClydeMB]

I recently purchased a handle for my C22.  Love the handle, however, I am missing 3 of the screws and nuts to attach it.  They are metric and i have been unable to find them at my hardware store (s).  How can i get them?

 

[Administrator_JSVN]

Clyde,

Sorry about the missing parts. Please contact our service department, their number is below in my signature, on Monday-Friday between 8a-5p EST. They will get those out to you pronto.

 

[jonny round boy]

If you bought it new from a dealer, and the parts were missing, then contact your dealer & get them to sort it. If you've lost them, you can find the part numbers from the EKAT system & order them, again through your dealer.

Edit: OK, shane beat me to it.

 

[Corwin]

That's odd.  I too am missing (didn't receive) three of the four nuts and bolts that are used to attach the handle.  I got this handle as an extra and only went to install a year later when I got my second CT.  So, I've had the one nut and bolt in my pocket for the last 6 months or so just in case I ran into a hardware store.  One day I'll remember to get those parts if the impact hasn't knocked all the sense out of me.   [tongue]