New TS 55 REQ owner. It seems like there's something wrong with my saw.

[festnoob]

Was the track clamped down?

If you were asking me, yes it was clamped.

 

[Vanquish]

It was tight on the rail for a perfect slide. I used the stock blade. I've had a 55eq, a 55req (prior to recall), and a 75 and never experienced a cut like this. Can't even use the rail until the strip is replaced. My saw was manufactured in 12/13...maybe the standards changed. Who knows?

elimelech12, I just saw your original post and was wondering what the outcome was? Did you send the saw back and is it working properly now?

 

[festnoob]

It was tight on the rail for a perfect slide. I used the stock blade. I've had a 55eq, a 55req (prior to recall), and a 75 and never experienced a cut like this. Can't even use the rail until the strip is replaced. My saw was manufactured in 12/13...maybe the standards changed. Who knows?

elimelech12, I just saw your original post and was wondering what the outcome was? Did you send the saw back and is it working properly now?

sorry for the late response. I sent my saw in and was sent a new one due to a small mix up. I wanted to try it on a project i had going but ran out of time with my move. Plus i just had hand and forearm surgery so it will be a while before i try it again. On a side note at Festool Connect i saw the TSC55 which now has a stop featured on the front to prevent such things. Doesn't seem backward compatible though.

 

[wow]

Vanquish:

In case it wasn't mentioned, thanks for posting here. Although I am sorry that you had a problem, I appreciate the fact that you took time to post here with your concern, and to ask for help versus attempting to place blame.

I always learn something from problems, and am happy to know that Festool isn't perfect. Somehow it just makes me feel better, like they're also human?!

 

[Oso Rojo]

Vanquish,
What was the outcome on the saw problem?

 

[Vanquish]

Vanquish,
What was the outcome on the saw problem?

Hey Oso, sorry for the very late reply. I had forgotten all about this thread. So I ended up sending the saw back to Festool for repair and it cut a lot better when I got it back. Not perfect, but definitely good enough for what I was using it for back then.

Interestingly though, now that I've had it for about a year, at some point along the way the saw seems to have "broken in" and the cuts are near perfect now. I really can't tell the difference between cuts made on the TS 55 vs my table saw, so I'm very satisfied with the saw and the customer service I received.

 

[JimmyT]

Hey guys, I recently purchased a TS 75. This is my first Festool product. I also noticed it was quite loud, with a vibration as well. Not nearly as smooth as my new DeWalt circ saw. At first I was scared to even use it, in case I needed to return it. I've since cut a walnut slab with it, but man, it is loud, and not a good tough, binford way. Is this really normal????

 

[peter halle]

The FESTOOL saws "growl" and often users wonder about them.  Usually it has to do with the effects of the electronics controlling the motor speed.

It is something that most come to accept over time.

Peter

 

[ear3]

You could also double check on Youtube [member=63839]JimmyJames[/member] for what the TS75 sounds like in operation to see if your sound is abnormal.  It does sound different (and sometimes louder) than other saws because of the electronic motor control.

Hey guys, I recently purchased a TS 75. This is my first Festool product. I also noticed it was quite loud, with a vibration as well. Not nearly as smooth as my new DeWalt circ saw. At first I was scared to even use it, in case I needed to return it. I've since cut a walnut slab with it, but man, it is loud, and not a good tough, binford way. Is this really normal????

 

[ach_78]

It is a shame that defective tools return fixed from Festool service without at least a brief report of what the problem was and what has been corrected or replaced to fix the issue. Not only that would help understand but also, if it was my tool (my property), I would appreciate knowing what has been done to it.

From what I see it in the pictures it sure looks like a toe-in problem. These marks indicate an excessive toe-in. You can see pretty deep cuts from the blade teeth going upwards, which is the action of the blade at the front end of the saw.

A toe-out issue will burn the cut (rear of the blade rubbing against the cut) and/or some cut marks going in the downwards direction which is the action of the blade teeth at the rear of the saw.

I agree the TS55R feels uncredibly greety and not smooth at all but if it is running fine it does not show in the cuts