Saw stop

[ChuckS]

[
I’m going to grab a better blade and give it another chance.
Under-impressed right now.

Definitely get a rip blade. Its 40-t combo blade is good for the hot dog test only, in my opinion. Even its Titanium blade (40-t) is not a huge upgrade compared to the WWII 40T. Recently, I started using a rip blade (WWII 30 T), and I have observed marked ripping improvements on the PCS (1.75HP).

 

[pettyconstruction]

I would! I would actually raise the stink on two fronts simultaneously. One at the lumber yard where you bought it and also with Sawstop Customer service. They should drop ship you a cartridge directly right away. You had no way to know their dealer status. Should not be your problem especially if they had you pay full price for a demo. I think that if you share your many concerns regarding the saw with Sawstop that they will try to get you satisfied.

Yep,
Tomorrow they are going to hear from me.
I’m going to be a squeaky wheel.
I agree, I had no idea of the dealer status or buying a demo at full price.
Stay tuned,the drama will start on Friday.
Charlie

Sent from my iPad using Tapatalk Pro

 

[pettyconstruction]

[
I’m going to grab a better blade and give it another chance.
Under-impressed right now.

Definitely get a rip blade. Its 40-t combo blade is good for the hot dog test only, in my opinion. Even its Titanium blade (40-t) is not a huge upgrade compared to the WWII 40T. Recently, I started using a rip blade (WWII 30 T), and I have observed marked ripping improvements on the PCS (1.75HP).

I got a 20t rip blade today ( tenryu)
Report latter after the debacle is settled.
I still have to laugh at all of this, I know it will be fixed,but it’s kinda funny.
Thanks everyone for the advice.
Charlie

Sent from my iPad using Tapatalk Pro

 

[Alanbach]

The 20 tooth should give you a fast easy rip, hopefully with no burning. It might not give you a glue ready edge? You might need a high quality 30 tooth rip blade for that but you might not need that. Good luck tomorrow!

 

[RussellS]

[
I’m going to grab a better blade and give it another chance.
Under-impressed right now.

Definitely get a rip blade. Its 40-t combo blade is good for the hot dog test only, in my opinion. Even its Titanium blade (40-t) is not a huge upgrade compared to the WWII 40T. Recently, I started using a rip blade (WWII 30 T), and I have observed marked ripping improvements on the PCS (1.75HP).

Agree on the rip blade.  One of my many mistakes, I bought a 40 tooth Systematic rip blade.  Long ago.  Its a good blade, but has too many teeth for ripping.  I'm still using it but wish I had made a better choice 25 years ago.  24 teeth seems like a good number for ripping.

 

[rmhinden]

On the topic of good ripping blades for a Sawstop, I am looking for a full kerf ripping blade for hardwood.

What's recommended?

Thanks,
Bob

 

[Cheese]

Yep,
Tomorrow they are going to hear from me.
I’m going to be a squeaky wheel.
I agree, I had no idea of the dealer status or buying a demo at full price.
Stay tuned,the drama will start on Friday.
Charlie

If this was my problem I'd certainly be a squeaky wheel.  [big grin]

Paying full price for a demo unit and then having the dealers problem become your problem.  [crying]

I'd have thought SawStop would have just 2-day air shipped you a new cartridge for your troubles. Especially being a new customer, I'd think they would just want you to be happy and enjoy your new toy. First impressions are lasting impressions.

 

[pettyconstruction]

So
Saw stop is next day air a cartridge to me.
The dealer is throwing in a blade dust shroud they have laying around and a blade. Oh and a new cartridge when it arrives.
So , 2-new cartridges and a a blade and dust shroud , that will work.
Thanks
Charlie

Sent from my iPhone using Tapatalk Pro

 

[ChuckS]

That sounds like a better ending.

SawStop has known to be good with its customer service along, though the "lumber yard" is unknown to us.

Did you know you were paying full price for a floor or display/demo unit when you closed the deal?

If so, the lumber yard's subsequent offer of the free dust shroud and extra blade (what kind?) was a good gesture.

If not, the lumber yard should have delivered you a brand new saw (without the dust shroud/extra blade), with which you would not have encountered the problems you have experienced to start with!

 

[Mario Turcot]

Since Saw Stop is now part of the Festool family, wouldn't be a good idea to have a Saw Stop sub forum?

 

[pettyconstruction]

That sounds like a better ending.

SawStop has known to be good with its customer service along, though the "lumber yard" is unknown to us.

Did you know you were paying full price for a floor or display/demo unit when you closed the deal?

If so, the lumber yard's subsequent offer of the free dust shroud and extra blade (what kind?) was a good gesture.

If not, the lumber yard should have delivered you a brand new saw (without the dust shroud/extra blade), with which you would not have encountered the problems you have experienced to start with!

I did not know it was a demo
Thanks Charlie

Sent from my iPhone using Tapatalk Pro

 

[peter halle]

Festool and Sawstop are both owned by the same company, but Sawstop is being handled as a separate company.  I asked the question about subforms once I heard the news and again with the acquisition of Shaper.  (Shaper is independent also.)  Both of those tools have a community as far as I know and to create an expectation that those companies would monitor or answer here would probably not be realistic at this point.  I don't see it happening.

Of course, all things are subject to change.

Peter

 

[pettyconstruction]

That sounds like a better ending.

SawStop has known to be good with its customer service along, though the "lumber yard" is unknown to us.

Did you know you were paying full price for a floor or display/demo unit when you closed the deal?

If so, the lumber yard's subsequent offer of the free dust shroud and extra blade (what kind?) was a good gesture.

If not, the lumber yard should have delivered you a brand new saw (without the dust shroud/extra blade), with which you would not have encountered the problems you have experienced to start with!

This is the shroud ,
Should work well,with the port out the back.
Charlie

Sent from my iPad using Tapatalk Pro

 

[ChuckS]

Snip.

... to create an expectation that those companies would monitor or answer here would probably not be realistic at this point.  I don't see it happening.

Peter

I don't feel or see that the OP or anyone on this thread was making or having that expectation. Others did make some good suggestions to the OP such as contacting the seller and SawStop direct about his problems. This SawStop discussion has gone on just like any other non-Festool brand.

 

[rmhinden]

Since Saw Stop is now part of the Festool family, wouldn't be a good idea to have a Saw Stop sub forum?

I think so, especially since I just purchased a PCS and I think there are a lot of sawstop owners on the FOG.

Bob

 

[Birdhunter]

I own and greatly enjoy using a SawStop Industrial saw and a bunch of Festool products.

I can’t imagine enough SawStop issues that would populate a separate forum.

 

[LooseSox]

[member=9356]pettyconstruction[/member]

I've got the saw stop jss and that overhead guard. I use the Festool cms split hose with an adapter with the 36mm end to the 2.25" port on the back amd the 27mm end goes straight into the guard. Almost dust free cutting of mdf!

 

[Peter_C]

Curious what lumber yard? At least you are being taken care of.

 

[Alanbach]

[member=66813]rmhinden[/member] - I have two dedicated rip blades. Both are Forrest Woodworker II’s. One is their 20 tooth rip blade. It is fast, doesn’t burn, but the finish it leaves is not always glue seam ready. I use it for really thick hardwoods over 2.5-3” thick. The other is also a Forrest Woodworker II but it is their 30 tooth rip blade. A little slower but it produces beautiful glue ready edges that don’t need to go back over a jointer or be dressed in any way. That is my go to rip blade. I make a decent amount of end grain cutting boards so not having to joint the pieces after ripping to width has been a real step forward for me. I love the 30 tooth WWII.

 

[Jiggy Joiner]

I used a friends Saw Stop cabinet saw when I was last in the states, I don’t know exactly what model it was, he said it was the top of the range model? It was a lovely machine, I’d love one in my main workshop.

I hope one day we’ll be able to buy them over here.