Service turn around time

[Cen Cal Drywall]

Sent a Planex LHS225 for service, festool received it 7/13/18. Just wondering how long before we would get it back. We are in Ca.

 

[TylerC]

On average tools are in and out of our building within 2 business days. That's an average, so some tools will take a bit longer. If you don't hear anything in the next few days, please reach out to me, and I'll see if I can get an update for you.

 

[Geoffrey]

A couple months ago, I sent in my TS-55 track saw. I sent it in on a Friday, Festool received it, emailed me an estimate, and did the work in one day, and I had it back in my hands the following Friday. I was very happy with the one-week (including shipping both ways) turnaround time.