STM 1800 Quality (Changed Subject to Shipping Damage Issues?)

[Coen]

Mine arrived in perfect condition via UPS freight.  Driver was pleasant as heck and a cold bottle of water created a smile.  At 6:30 pm he still had to drive back to the distribution center - 30 miles away - and pick up stuff for two more deliveries.  And those deliveries were 30 miles away from the distribution center.

A shout out to all the delivery people who treat customer service and satisfaction as part of their job and are working under product shipping demands so different from the past.

Peter

One of guys from the biggest post service here doesn't even try to deliver anything during normal working hours. Shipping status tends to say "expected delivery time; 13:00-16:00 or something like that and he will usually show up around 19:30 when people are actually home. I can't blame him; some of the guys get paid per package delivered and if nobody is home... nothing gets delivered.

I just wonder what his boss says about his way of work. His % delivered must be sky-high, but he always delivers hours past the given window. When a coworker has his route he gets the sour fruits of that though; because nobody stays home for a package "because he will deliver late when I'm home" so they get an even lower % delivered.

 

[ChuckM]

I can't blame him; some of the guys get paid per package delivered and if nobody is home... nothing gets delivered.

That's an inhumane system.

Here, parcels -- regardless of value or size or from which merchant -- are dropped off at the door whether or not anyone is home. Period. UPS, FedEx, DHL or Canada Post does the same. Some ring the bell after leaving the packet and then leave; others (in a rush?) just drop and go. We call them contactless deliveries (for the protection of both parties).

In this Covid-19 world, nothing needs to be signed here, including deliveries that say "Signature Required." The only exception as I far as I know is the passport (may be the driver's licence too) that needs to be picked up in person at the Post Office.

 

[Coen]

I can't blame him; some of the guys get paid per package delivered and if nobody is home... nothing gets delivered.

That's an inhumane system.

Here, parcels -- regardless of value or size or from which merchant -- are dropped off at the door whether or not anyone is home. Period. UPS, FedEx, DHL or Canada Post does the same. Some ring the bell after leaving the packet and then leave; others (in a rush?) just drop and go. We call them contactless deliveries (for the protection of both parties).

In this Covid-19 world, nothing needs to be signed here, including deliveries that say "Signature Required." The only exception as I far as I know is the passport (may be the driver's licence too) that needs to be picked up in person at the Post Office.

Oh it definitely is (was?)

It mostly was/is an excess to the whole 'self-employed' nonsense up to blatant violation of the law where some big business skips all the rules and taxes by subcontracting out to "self employed" people. There was a system that they try to deliver at day 1; if not at home; they try again the next day. If still not home; package is dropped at post office for pickup by recipient but the driver would be paid (next to) nothing. Almost everything here is with signature (not with covid now). Dropped at the door is very rare here. Delivery at the neighbors is common though. Now with covid they ring the doorbell and if they see you they immediately run back to their van and drive away.

Legislature and courts have finally awaken though a few years ago.

Plain mail is now more and more delivered by people "with some distance to the labour market" here. Some walk with a dog, some walk stoned, some while smoking. Some mail is delivered right, some is delivered at the sidewalk and some is delivered on the other side of the street...

 

[papester]

I had the same issue with my STM 1800, PN10293269 extension pin was broken on arrival. My vendor and Festool are taking care of it.

Does anyone else find it strange that an almost $1000 dollar piece of hardware does not have a serial number?

 

[etds4u]

My STM 1800 arrived last week with some minor shipping damage. I just received replacement parts today directly from Festool thanks to great support to make it right from USTOOLANDFASTENER.com and Festool.

 

[sancho57]

[member=63872]papester[/member]

only has a S/N if its a tool. I axed FT during FT lives demo of this if its a tool or accessory, Its a accessory so no S/N

 

[DeformedTree]

right, I don't see how it would be a "tool".  Within a few minutes of assembling it, I had random stuff piling up on it.  I don't stack stuff on top of my tools.

Glad the closest thing to "damage" was a few brushed plastic end caps, but really, that's hard to avoid and would happen in a few hours of usage anyway.

Put a fair amount weight on it, rolls real nice.

Waiting for the "how do I connect 2 STM1800's together" and "STM1800 too wobbly" "smoked my STM1800"  threads.  [wink]

 

[batmanrobin]

Received mine today and everything seems to be in good shape except one plastic plug was damaged. I just tapped it back in. 
I agree on the tiny screws.
I’m going to set it up tomorrow and test it out.

 

[chrisrosenb]

I received my yesterday. It arrived in perfect condition.
Setup was very easy. I was also surprised by the small screws for the wood blocks, until I thought about the possibilty of making a cut  with the blade a full depth. I saw this happen at Festool with a MFT. The small screws would do less damage to the blade.

 

[sancho57]

Getting mines tomorrow, along with the impact, Im getting excited about this feels like im going out on my first date 8)

 

[gsdvorak]

Mine arrived today- no exterior damage to the box except for a small scuff/hole, so not expecting to see any issues when opening.  I know what I’ll be doing this weekend!  [big grin]

Edit:  Opened and assembled today- assembly was simple .  My table did have one of the pins on the extension arms (one with the 'flip hooks' on it) broken- so hoping to get a replacement part before I need to use the table.

 

[sancho57]

Allan K dropped mine off at the house today. Hes visiting his daughter who is very nice BTW and lives close by.

When He dropped it off, We set it on the garage floor. He flipped the box on its edge bottom up and told me to open it that way as the castors and the other items to assemble are located there in the box.

I can install the casters first then flip the box and it will be on the casters and ready to finish the assemble.

I havent done it yet as Im still in the process of jointing and assembling a rather large project . But I finish, Ill assemble it. Looking fwd to it been anxiously waiting a while for this.

 

[TXFIVEO]

I called TN to inquire about my table.  They told me they had the tables in the warehouse but weren’t allowed to ship until 10/1. I told them Festool changed shipping date to mid September.  They called Festool while I was on the line and confirmed they were allowed to ship earlier.  So orders were shipped that day. This was early last week...got mine a couple days later. 

 

[sancho57]

[member=60651]TXFIVEO[/member]

How ya like it? Mines still in the box. Wont be long till I assemble it Ill need it the next phase of the current project

 

[TXFIVEO]

[member=60651]TXFIVEO[/member]

How ya like it? Mines still in the box. Wont be long till I assemble it Ill need it the next phase of the current project

Been busy with the 30 doors I have on order so it’s still in the box... [tongue]

 

[blaszcsj]

assembled mine over weekend. It is more stable than my mft. I think I may make a clip on holy top for it after seeing one in the door video from festool. It is really well made. cant wait to get on using it. have a large door install where this will come in handy.

 

[Martin Johnson]

I've been using mine for the last couple of weeks, and frankly don't know how I got along without it.  from cutting sheet goods, to processing 9' shiplap, to staining 9' box shelves...this thing is awesome, and being able to roll everything around from spot to spot is the best....I am going to figure out how to mount my MFT top to it, and then I will be set!

 

[sancho57]

I set mine up today. Man that table is swweeeeeeeetttt. I was going to set a section of MFT on it and see if I can adjust the height so my makita planer will line up with my MFT to use as a out feed table.

Plus I got some 2x12 x 8' pine to plane and joint using my ts55. Anddddd I can store the wood on it when not need it and use it to domino together to make a top

Oh yah putting this bb to work

 

[blaszcsj]

[member=6555]Shane[/member] do you guys have the wood brackets available yet for purchase?

 

[sancho57]

Since I got my STM 1800 I wanted to get a few of the extra brackets. I found the STM on EKAT. In true FT fashion the owners manual calls them clips. But I couldnt find it on the EKAT diagram.

I found something close they call it a terminal and the qty is 5 (sold seperate of course) thats how many brackets there are that come with the STM.

So I took a chance and ordered the parts I ordered 4.

FT doesnt have the "terminals " in stock they had to be ordered from the Father land.

Heres what I ordered

PN 10293265 ,  terminal  qty 4  $12.03 ea

So ya'll can check out yer owners manuals and cross referance with EKAT lemme know if I got the right ones if I did then ya can use this as reference .