Ultimate Dust Deputy NOT made to fit on top of CT Mini or Midi

morts10n

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Joined
Nov 10, 2007
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386
I purchased the UDD and discovered that, while it fits into the top of a larger CT (with hose garage). It does not fit onto the CT midi or Mini.( or onto a standard systainer)  I called the company and spoke with Lisa who told me that they are going to use up all the old stock before redesigning it to fit all of the CT's. She suggested that I "modify" the retaining tabs on the "black box" portion of the UDD to make it fit, and said I could return it if I didn't wish to do that.
  This is all very dissapointing and suggests some stretching of the truth re: the marketing notion that it is designed for use "with all Festool CT dust extractors".
 
Morts    This is the reason I returned mine, I have the Midi, not fit UDD..I will not cannibalize something that was sold as will fit...
I should have posted that on here a while ago, never got to it sorry....
I have stopped being a fan of the UDD at this pint
Again sorry for not posting my dealings with this

Sal
 
Onieda has about the worst customer service of any ww company I have ever dealt with, so this thread does not surprise me....
 
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