Eiji F said:
Most of you here know that I love my Festool tools. I can do things with them, amazing things! But when something doesn't work, it doesn't work. period.
Eiji Fuller
Definitely no argument there, you do amazing things with them. Period.
What about when it works
only as good as promised? Is that still not good enough? You want it to work to
your specs, but the cross-stop really only works as good as they made it. And they were clear about how well it works, in their cryptic German way. It works really very well. There is plenty of evidence. Not to mention you were trying to use it for stairway railings by your own admission. They make a special attachment fence for that. I haven't tried it, but I bet a brick to London it works better than a cross-stop. DD was trying to use it outside specs as well. Small wonder it didn't work the way either of you thought it would.
AFA green glasses, which I'll go ahead and assume you're talking about me in part, yep, I'm a nut. I considered carefully knowing I'd only be able to buy a tool once in most cases. I think I bought the best, but using them is only as good as I am, and use makes master. They are no doubt the best. Whenever I've made a real world comparison between these and anything else, I've chosen these. (with the exception of the Fein Multimaster, another incomparable tool). They do the job the best, and when they rarely don't, there are other solutions. To argue that the cross-stop is crap is a ridiculous argument. What are you comparing it
to? You can want it to be better than it is, but it won't be until they change it, and then it will be better.
Doesn't work for you guys, fine, sell it, somebody will buy it despite your lack of endorsement.
underused said:
If he had have come on here, congratulating festool for the cross stop, he would have been welcomed? ???
We are all here because we own/use festools...sometimes (not often) there are problems with them and the service provided to us. This IS the place to share our experiences with Festool, positive or negative? ???
Rant off
;D
cheers!
I don't have any issue welcoming people with criticisms of the tools. There are some really very valid criticisms that have come to light via this forum. Of
course we get more interested in praise than criticism. True, this forum isn't really geared towards talking about how bad the tools are, but in this case, I don't think anyone's brought anything new to the table.
If they make any tools that aren't as good as other options, so be it, I'd go with the better off brand tool. If they make things that don't match their claims, fine, you've got grounds to bitch. This was neither, despite what you guys want to think, they've been quite clear on limitations that the tool does have.
AFA service goes, there are probably almost a hundred examples of really excellent way beyond "normal" service right here on the forum, and a good (but pretty small still) percentage of those examples start with a bitch. DD could have accessed this excellent connection to Festool and found that out for himself long ago, probably before his second email to his rep. But he saved up all the crap part of it for us instead of asking for help. I'm not asking for much, just make it rational and don't curse the cross-stop from the top of the grassy knoll.
Having wasted all that hot air, I still think someone who can find their way around a tool can make a .3mm problem into a .3mm solution.
I'm way done.
