How does one participate in such a program? I've seen the router at $275 best price and I have plenty of tools I don't use to exchange.
I was actually going to list a box of no-longer used tools in the classified section here for some FOG member to pickup free. Maybe I should still do that...
The only details I know/have is reflected on that paper in the other post:
Needed a better plunge router than the 1990s-era Skil and decided on the DeWalt DCW620B.
Here’s a little tip: if you are looking to upgrade your tools, DeWalt has their TradeUp program where you can you can exchange your old tool (and it doesn’t have to be the same type) for a new DeWalt at a 40% discount off MSRP.
The DCW620 MSRP is $369, so with tax I got this for $250. Not a bad deal. However, I do note that I have seen the 620 at some retailers over the past several months at around $225 (without tax) on specials.
Basically, you bring a tool and exchange it for around 40% Off MSRP - which is a pretty good deal. Though I did see the 620 on sale at PaulB Hardware earlier in the summer for $225, that seems to be an anomaly (and that's not their price today).
This is from the DeWalt Service Center in York, Pennsylvania. And while I've always presumed they were just owned by B&D/DeWalt, I'm not sure. The masthead of my invoice says "Black & Decker / DeWalt" but the sellers line lists a local company. So perhaps B&D uses local companies to operate service centers? I don't really know but I was surprised when I asked the crew there if DeWalt had moved HQ out of Baltimore and they didn't know - I would have thought that they would know that, but I didn't worry about it.
I think Ideally, they want you to exchange equivalent level tools. I tuned in my old late 90s era DW drill for the Top of the Line 1007, but for the 620, I brought in my old and diminuitive Dremel. One of the service people wanted to deny my tool, the other was open to it and took it to her manager who approved it. They told me before that it didn't have to be the same type of tool, but I guess it's to their discretion. I figure that DeWalt would want more people to use their tools so it wouldn't be a big deal and the manager agreed (I guess - but am grateful for the graciousness).
I found about this program earlier this year when I walked in to pick up a part, saw the sign and asked. They told me everything I have told here - for this is everything I know regarding the program. I don't know how well established DeWalt has service centers around the country but if there's one near you, it's worth at least asking about. The fine print on the paper does say that the official end date was I think sometime in 2024, so ymmv.
I hope you can find a service center in your area that will do the deal. Let us know how it goes! Good Hunting!