mattfc said:Any further progress? CNC all up on the 3 phase etc?
Tom Bellemare said:Do you have it on a UPS with power conditioning? They aren't real expensive compared to broken bits, ruined work pieces, and missed deadlines.
Tom
Tom Bellemare said:I have a friend who had real problems with mobile phone reception at his house and after much back-and-forth with the service provider, they gave him a "personal" transceiver to put in his house. Effectively, he had a cell tower in his living room.
Good luck!
Tom
Tinker said:jmb, You should let your power company know how you took care of JCB. they will jump onto your problem immediately. no further questions or excuses [poke]
Tinker
Tom Bellemare said:I agree that they are likely contractually liable to provide service within certain bounds. The problem is that when it negatively impacts your business, machine(s), and temperament, those are hard to recover. Even if all is eventually paid for, it's a serious hassle.
Perhaps you can get them to put a power conditioner at your drop?
I have a friend who had real problems with mobile phone reception at his house and after much back-and-forth with the service provider, they gave him a "personal" transceiver to put in his house. Effectively, he had a cell tower in his living room.
Good luck!
Tom
mattfc said:Thanks for the update would be good to see some of the stuff you have churned out and hear how having a CnC has changed you workflow... If it has?
I wonder whether your surge is JCB related, is that when they stop working.. Bit change in demand as they shut stuff down messing things up. Same time 7 days a week. If there is a pattern should be easier to resolve, they should be able to monitor from you substation what is happening
mattfc said:How is the CNC wired, is the controller and stepper motors independant of the spindle and vacuum pump. I imagine the vacuum pump probably uses the most power, followed the the spindle, then the stepper motors and computer. In terms of surge protection or power conditioning, the spindle and vacuum would be the least effected/ if at all. The computer is probably ok as well, I suspect its the stepper controller or the stepper motors that are being impacted.
Given its at the same time each day the power company should be able to come and check/confirm the surge. Surge protects won't help much as they will just cut the power, its more power conditioning you need, but I think that gets pretty expensive as in effects they have the buffer the incoming power, regulate and then feed.