joiner1970
Member
- Joined
- Jun 13, 2007
- Messages
- 3,222
The UK one isn't much better. I bought the mafell biscuit joiner a few years back and when I opened the box a part had fallen off. When I contacted mafell the guy on the phone just said " oh just super glue it back on it will be fine". Lol a brand new tool and I'm supposed to repair it myself , great. Luckily the dealer was much more helpful and sent me a new unit the very next day.Kev said:teocaf said:Kev said:Muffel ? Dip Saw ?
I really wish Mafell wasn't such a skunk of a company to deal with from Australia ... I'd honestly be tempted to get one of their jig saws ... with 4 already (3 Festool, 1 Hitachi) that's a dramatic call for me!
I'm not joking about "skunk" ... just trying to be polite - over two years ago and I still resent being rudely told to "go away and talk to their US reseller" ... idiots [blink]
"Muffy, would you be a dear and fetch me my Muffel dip saw?"
Kev, have you tried writing to Mafell senior management?
Great video. I think she's coming on to him there at the end; she'x certainly getting cozy for a reporter...
Tell me you're joking ... Lucia Braitmaier himself told me to sod off and talk to Timberwolf US if I was interested in Mafell. At that point I concluded that his tiny little brain didn't know where Australia was and it cured me of EVER dealing with them.