Ts55 problem

[Kylec57]

Hello.
New to the forum and looking for a bit of information. purchased a new ts 55 last week from nuts and bolts and when it arrived the guide rail was missing and a systanier was damaged. Give them there due they sent out replacements straight away and all was good until today. I fired up the saw as soon as it arrived and It worked fine all was well back in the van it went, today I took it out for it's first cut, plugged it in and nothing. It wouldn't fire up seems like the lead is dodgy as I gave it a wiggle and it almost started a couple of times then fiddled about with it a bit more and it started up. this a common problem or am I unlucky? Thank you

 

[Nippychippy]

Hi Kyle have you made sure the plug it cable is twist all the way in it socket

 

[Kylec57]

Hi! Yea I did play about with it for a good hour it seems pretty loose even when twisted all the way? Am I being stupid? Long day and all that? It's not my first festool and never had problems before just doesn't seem 100% need it for work this week and could become a complete in-convince if I can't get her going

 

[Nippychippy]

Could you try a different plug it cord if not I think you got a dud which is a bummer but nuts and bolts will get it sorted for you

 

[Kylec57]

Everything else festool I own is cordless. Am I best in your opinion sending it to festool or contacting nuts and bolts? I've registers for the service

 

[Nippychippy]

How old is it if it's still with the 15 days I would send it back give nuts and bolts a call first they are very good with that sort of stuff

 

[Kylec57]

Yea it's only a week old Ive emailed as I'm not home till 7 and no signal at work right now push comes to shove I'll drive till I get signal on lunch tomorrw and call them.  Thanks for the help

 

[Nippychippy]

Hi [member=41214]Phil Beckley[/member]  any idea son this

 

[Jesse Cloud]

Another thing that can cause that is the "Fast-fix" handle not being fully seated.  Discovered that last time I changed my blade. [embarassed]

 

[Frank-Jan]

Plug-its on new tools can be quite stiff to turn; are you sure you twisted it all the way? (you'd feel a little click).

 

[Kylec57]

Hi yea I thought it could be some kind of safety feature so I went round all the green bits making sure they were correct and I'm confident I had it plugged in correct. I'm going to double check everything in the morning before any further action is taken. Thanks for all the replies

 

[Nippychippy]

No problem and a big  [welcome] to you I only seen you are in Inverness the festool rep eddie is up there at the Black Isle show

 

[Kylec57]

Thanks man. Thought It would be the best place to come to for opinions! Won't be at the Black Isle show unless there's some deals to be had....

 

[tbellemare]

You might try moving the saw to 45 degrees before trying to seat the cord. I can't hardly get my hand in otherwise.

Tom

 

[Brice Burrell]

Plug-its on new tools can be quite stiff to turn; are you sure you twisted it all the way? (you'd feel a little click).

You might try moving the saw to 45 degrees before trying to seat the cord. I can't hardly get my hand in otherwise.

Tom

As Frank-Jan said the new Plug-It cords are a tight connection and hard to turn.  You need a full quarter turn for the correct connection.  It might seem like you're going to break the cord, keep twisting until it goes a quarter turn.  And be sure to bevel the saw so you can get a good hold of the cord as Tom mentioned.  The good news it the cord will loosen up and get easier to connect after a few times on and off.