chorswill said:
Well, I ordered the T12-3 drill kit early on Friday and called on Saturday and was indicated that I was one that would be receiving the deal. Called today to get a tracking number from them and was put on hold. The gentleman on the phone said I wasn't on the list to get a refund, but he didn't have any other information for me, someone would have to call me back. After a few hours I received a phone call and was told that the website had an error and oversold. I let her know that I was told that my order would be filled on Saturday, but she pretty much told me too bad that they had none to ship out. Should I be angry at Mcfeely's or just let it go. I fired off an email to the President of Mcfeely's letting them know how much I was disgusted with the entire situation, but it probably won't go anywhere.
I feel your pain. My feelings are when I get bad service I take my business else where. They no longer deserve my money.
But no offense no to pour salt on your wounds,
when something is to good to be true, it usual is.
I know the Mcfeeleys is a well recognized retailer.
Even then When I seen the post popping up about this deal or any deal thats out of the ordinary.
i was tempted to jump on it.
But Im loyal to my suppliers .
In the states its Bob and Tom for online and B&M Woodcraft in Stanton and Austins.
Thats it that all I deal with.
Here in the UK its Tool Fix and then only with Mick.
I trust these guys with my money and respect their knowledge when I tell them I want to do this or that sometimes ask what tool would serve me best.
So learn your lesson well, find a retailer you trust and can work with and even though you wont get "the great deal" you wont get hosed and will get taken care of.