A lot of fuss going on. The ads say available Nov 2016, that is when they will be available to be in your hands. If people didn't get one or are getting bumped, I can understand the feeling of frustration. But let's be honest here, it's just a $99 tool to purchase, the tool was offered as a pre-order with orders far exceeding Festool's expectations. It sold out in pre-order, so be it. No one is entitled to it after the fact if they missed out. Many things in life are first come first serve. I'd expect Festool to honor all the pre-orders. Beyond that, I can't see what more is required once they honor those, it was a limited item to start.
In perspective, Festool users/owners don't seem to fuss nearly as much when it comes to tools we can't get in North America yet are offered everywhere else. That would be a better battle to fight.