New Festool USA catalog - Feedback requested

[Christian93117]

Hello,

We started shipping out the new catalog and you should receive it in the next days.

The catalog is completely reworked and we would like to get some feedback from you, how you
like the new catalog. What do you like? What would you improve? Are you missing something? What is
your favorite part? Etc.

Thank you!

Christian

 

[sw1211]

Will it be on-line soon?  Thanks for all your efforts.

 

[Administrator_JSVN]

Will it be on-line soon?  Thanks for all your efforts.

Steve, the catalog will be online soon.  I will make an announcement here once it's posted.

 

[Frank Pellow]

Will you post it to a Canadiaan address, or do I have to go to the bother of having it sent to one of my friends in the USA and then having them forward it to me in Canada?

 

[semenza]

Hi,

  Guess I know what I will be doing for about a day when that shows up.

Seth

 

[Dan Clark]

Christian, Shane,

I look forward to receiving the catalog.  That said, having it available as HTML pages or PDFs is more important to me.  I misplace printed catalogs all the time.    Having it online means that I can get the info all the time.  So I look forward more to seeing the online version.

Regards,

Dan.

 

[Administrator_JSVN]

Christian, Shane,

I look forward to receiving the catalog.  That said, having it available as HTML pages or PDFs is more important to me.   I misplace printed catalogs all the time.    Having it online means that I can get the info all the time.   So I look forward more to seeing the online version.

Regards,

Dan.

Not to worry, Dan.  Once posted, it will be in PDF format.

 

[Administrator_JSVN]

The 08/09 Festool Product Catalog has now been posted online.  You can view/download a PDF version athttp://www.festoolusa.com/whats_new_details.aspx?docid=879.

 

[Ned]

The last pages of the 2008 catalog are an index by part number!  Thanks!

 

[pmkierst]

All in all, a nice job but still some holes.

Lets look at the cleaning accessories. The water extraction kit (452 936) still calls itself "retrofit", implying newer nozzles have it included, which I believe they do not. This leaves me pretty confused. Furthermore, there are two listed (also 452 937), presumably for the two sizes of floor nozzles, but which kit is for which is not clear. Same for the "replaceable wearing parts". On the upside, the four piece floor nozzles tells me what the four pieces are for. Most of the items lack hose size; for example, the "Antistatic Y-piece with blanking plug" does not list what hose size it is for (27,36 or 50) Same for curved tubes, pretty much all of the Special Nozzles/brushes, the Spark trap .. ok, you get the idea.

The filter elements, and what is require in what combinations remains utterly unclear. Can the "Main filter element" be used with out a bag? How about the Long life one? Although the Wet filter element "prevents foam build-up", can you use one of the others and live with the foam build-up? When a customer is initially purcahsing, they want answers to these questions. Actually, even when they get the manuals, they still tend to have these questions....

On the whole though, the catalogue seems extremely through and informative.

 

[Christian93117]

pmkierst,

Thank you. That is the kind of feedback we are looking for.

With limited space in the catalog, the question is always
what to put in there and what not. We could probably fill 10 pages with information on cleaning kits alone. Our goal
was to supply enough information in the catalog for people to see if they are interested or not, and then supply
additional information for example on our website (the one Shane is working on).

Your comments will go on the list of possible improvements. Send more if you have more please.

Thanks again,

Christian

 

[Ned]

[quote author=Page 90]Guide rods
For adapting OF 2200 to edge guide or
guide stop. Set of 2.
495 247 $22.00[/quote]

Says it is for the 2200, but the only model/price information is in the 1010 column.

 

[Tom the Remodeler]

I brought home four copies today. I was happy to see my testimonial on page 171  ;D Overall, it looks great! It's going to take me a few days to get acquainted with it. Initially I'm having a little difficulty navigating it, mostly because I had memorized the 2007 catalog, and you changed the order of the tools on me! 

 

[Fred West]

Pg 5 Multifunction tables Available in two sizes, the Multifunction table (MFT) combines functionality, precision and portability to make it the perfect work surface for the workshop or the jobsite.

Obviously no longer true. Fred

 

[Administrator_JSVN]

Pg 5 Multifunction tables Available in two sizes, the Multifunction table (MFT) combines functionality, precision and portability to make it the perfect work surface for the workshop or the jobsite.

Obviously no longer true. Fred

Fred, it is technically available in two sizes.  The MFT/3 (standard if you will) and the MFT/3 Kapex which is designed specifically for use in conjunction with the most anticipated new power tool of 2008    The MFT/3 Kapex is shorter and smaller in dimensions, placing the Kapex at a more optimum work height.

One request of everyone that I think our catalog team would find helpful...  Please include the page number if you are referencing a specific typographical error or similar problem. 

 

[Frank Pellow]

Pg 5 Multifunction tables Available in two sizes, the Multifunction table (MFT) combines functionality, precision and portability to make it the perfect work surface for the workshop or the jobsite.

Obviously no longer true. Fred

Fred, it still comes in two sizes.  There is also the special version designed for the Kapex. 

To Festool -you could make this more clear in the catalogue.

 

[Ned]

[One request of everyone that I think our catalog team would find helpful...  Please include the page number if you are referencing a specific typographical error or similar problem. 

Setting the author to "Page xx" works nicely.

Example (with a space added to each tag so SMF doesn't process the example):

[ quote author=Page 5]The typo[ /quote]

Ned

 

[Fred West]

Shane, Frank & Ned, thank you and I did not know that the MFT3 came in two sizes. Fred

 

[Ned]

Shane, Frank & Ned, thank you and I did not know that the MFT3 came in two sizes. Fred

Fred--

I don't think I had anything to do with the MFT3 comments on this thread.

But you can thank me anyway. 

Ned

 

[Ned]

This is a suggested improvement, not a bug.

Page 91.

Most of the items on this page can be used with all three routers, so the layout style used requires that part number and price be listed in each column, again and again.
This is unnecessarily cluttered, but there's a more important reason for changing it.

Here's an alternate layout:  If something applies to all three items, list part number and price only once, centered, with no bars dividing one router's columns from another.

Is this quibbling over "just lines"?  Not at all.

The alternate layout says to the reader "this accessory works with all three routers", easily understood.  In the layout now used, the reader has to compare part numbers across all the columns to find that out.  Accessory commonality is a selling point and one that can be easily made in the catalog.  Don't want to lose or obscure it.

Ned